Customer Payment Support Intern

Job DescriptionWhere you’ll work: Anywhere in HungaryAccounting and Finance at GoToThe Accounting and Finance team is essential to our business. While the specific roles may vary, one thing is certain – you will be at the center of our organization and an integral part of the team responsible for ensuring the efficient financial management and financial controls necessary to support all our business activities. This is where you make an impact.Your Day to Day As a Customer Payment Support Intern you would be working on Outbound Collection Activities --- You will initiate engagement with our customers through outbound emails and callsSolving Customer Disputes --- You will support our customers through efficient and timely dispute management and resolutionPortfolio Management & Strategy --- You will be responsible for analyzing the portfolio for large and aged balances and setting a strategy to ensure sustained aging healthInterdepartmental Collaboration --- You will be collaborating with other departments daily in an effort to solve customer disputes and answer customer inquiriesWhat We’re Looking ForAs a Customer Payment Support Intern your background will look like Full-time, active student status at a Hungarian universityFluency in English and GermanComputer (PC) skills, Internet skills and proficiency in ExcelInterpersonal and communication skills as well as the ability to maintain professionalism under pressureGreat organizational skills, accuracy, and attention to detailAbility to thrive while managing high transactional volumesSelf-motivated, resourceful individual who excels at collaborationPrior experience working with numbers, invoices, receipts or customers is a plusWhat GoTo offers: Full remote work option within Hungary and on-demand seat in our Astoria officeMonthly self-care days (12 extra paid days off annually), volunteering daysEmployee Resource Groups and GoTo Gives CSR program – a fun, and inclusive communityYou’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.Learn more.