Data Analyst, Risk & Abuse

Podium exists to help local businesses win. Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride. Does that sound like you? We are looking for a Data Analyst for our Risk Management & Platform Abuse team. This role reports to the Risk & Abuse team lead. As a Data Analyst at Podium, you will work closely with team leadership to drive the Risk & Abuse team to be rigorously data-driven.  The ideal candidate will have experience creating insights using data that impact the strategy and policy of a team or department.   What you will be doing: Use advanced SQL skills to extract, manipulate, and analyze large datasets Design and implement data visualizations dashboards in Tableau Identify trends and insights in data to inform strategic business decisions Ensure KPI reporting is clear and accurate and report regularly to internal stakeholders and leadership Maintain risk alerts Solve hard problems that are new to the company Collaborate with cross-functional teams to understand and solve complex business problems Communicate findings and recommendations to stakeholders at all levels of the organization What you should have: Advanced SQL skills, including proficiency in complex queries, data modeling, and data integration Proficient in Tableau or other data visualization tools, with ability to create thoughtful visualizations and dashboards Strong analytical and statistical skills, with ability to identify patterns and trends in large sets of data Excellent communication and presentation skills, with ability to present complex data and analysis to non-technical audiences What we hope you have: Experience with statistical modeling and machine learning techniques  Experience in the financial, payments, or risk industry Exposure to financial transactional structured and unstructured data, risk classification and credit risk modeling Experience designing and building metrics, from conception to building prototypes with data pipelines Proficient in other tools such as Python, R, SAS, etc. BENEFITS Open and transparent culture - Checkout this video to see what it’s like to work at Podium  Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan Bi-annual swag drops with cool Podium gear and apparel  A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.