To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsThe Product Manager Content Design role is within Salesforce’s Digital Marketing group which is responsible for the innovation of the Salesforce digital experience globally, leveraging best-in-class technology and systems—including Salesforce’s platform. The Digital Shared Services Product Management team within Digital Marketing is looking for an enthusiastic, experienced product manager with subject matter expertise in content modeling and schema design to help build the foundation that drives the experiences on our corporate web presence, which is the first touchpoint of our worldwide community of users has with Salesforce. One of the key investments is dynamic generated experiences of structured content such as events, customer and trailblazer stories, articles, blogs, guides, podcasts, white-papers and more. Our aim is to deliver the infrastructure that lets us move to a create once publish everywhere model of content creation with federation between systems with omni-channel messaging and strategy baked into our delivery and execution of content. The successful candidate will have expertise in solving for rich metadata and schema design within a distributed publishing model, increasing the find ability of content for internal and external use, optimizing for SEO, implementing structures such that content can be consumed for machine learning/personalization.This role encompasses architecture, design, implementation, and testing to ensure we build products right and release them with high quality. You will be working with a group of world-class engineers to build the breakthrough features our customers will love, adopt and use while keeping our trusted platform stable and scalable. You will also collaborate with product management, architecture ,program management and technical operations teams to define roadmaps, drive design and implement platform services. Are you ready to bring your engineering expertise from complex enterprise environments to Salesforce? Do you place a high value on being part of a company that emphasizes equality, diversity, innovation, and doing the right thing for ourselves, our community, and our customers?Responsibilities:Serve as the content modeling leader for the team in determining the best approach to a requirementDrive the end-to-end delivery of world-class taxonomy, content, and personalization servicesTranslates business requirements into well-architected solutions that best leverage the Salesforce platforms and productsUnderstanding that features need to be built with the entire system in mind and can think ahead and outside the box of what the completed system will look like to ensure a complete end-to-end workflowConvert the conceptual and content models into a JSON format to serve as our template for content mapping activity with all our content providers and serve as the Content Service content schema.Collaborate with a team of Salesforce Architects, Developers, Product Managers and Engineers to determine the most appropriate technical strategy and designs to meet business needsEvaluate and advocate for modern technologies to accelerate delivery and improve engineering efficiencyThrive in a culture of ownership, delivery, and innovationJob DescriptionBasic Requirements: 8+ years of relevant experienceDemonstrable knowledge of graph databasesAbility to evaluate a problem space and make a technology decision based on what’s best for the customerExcellent verbal and written communication skillsBachelor's Degree in Computer Science, Technology or equivalent experienceDeep experience in consumer experience, marketing, and digital engagement technologiesPassion for data-driven and decisionsExpertise in implementing Salesforce solutions.Expertise with identity management including registration, authentication, authorization, and account mergesExpertise at delivering web experiences at a high scale.Familiarity with cloud infrastructure and server-less applicationsFamiliar and comfortable with agile/scrum development methodologiesAble to put his/her hands-on experience to use and work as an individual contributorCommunicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skillsFunction independently and as part of a team under daring deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continuous improvement. The successful candidate will enjoy the risk and opportunity of advanced technology developmentPreferred Requirements5+ years of software engineering experience Master’s Degree in Computer Science, Technology or equivalent experienceExperience authoring user stories and contributing to a scrum team backlog as a business analyst, product owner, or product managerAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Colorado-based roles, the base salary hiring range for this position is $156,800 to $215,600.For New York-based roles, the base salary hiring range for this position is $172,500 to $258,700.For California-based roles, the base salary hiring range for this position is $188,200 to $258,700.For Washington-based roles, the base salary hiring range for this position is $172,500 to $237,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.Certain roles may be eligible for incentive compensation, equity, and benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
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