Sr OTC Specialist

Company: Blue Yonder
Company: Blue Yonder
Location: Monterrey
Commitment: Full time
Posted on: 2023-05-04 21:13
Blue Yonder Title: Sr OTC SpecialistOther Comparable Titles: Renewals Specialist, Contracts Coordinator, Salesforce AdministratorOverview:As a Renewals Coordinator at our IT company, you will be responsible for partnering with the Renewals team to complete data entry of all renewal types in Salesforce. This includes maintenance contract updates, cloud change requests, license assignments, investment protection programs (IPPs), and subscription contracts. You will be accountable for ensuring data entry is complete in a timely manner and confirming accuracy of the data entered by the review of a legal document and the Salesforce renewal agreement.Scope:The Renewals Coordinator will work collaboratively with other teams across the organization, including Product Management, Legal, and Finance.Our Current Technical Environment:SalesforceMicrosoft Office SuiteWorkdayWhat You'll Do:Complete data entry of all renewal types in SalesforceCoordinate to ensure data entry is complete in a timely mannerConfirm accuracy of the data entered by the review of a legal document and the Salesforce renewal agreementResearch and data entry to finalize complex SaaS conversions, including all cancellations and credit/rebillsIdentify and resolve any contract issues, collaborating cross-functionally to unite other organizations around mutually beneficial outcomesAssist with special projectsUpdate entitlements on renewal agreementsProvide support and guidance to Product Management GroupAssist with auditsConsult with Legal on contract language or disputesWhat We Are Looking For:2 years of experience in similar rolesWorking knowledge of Contract ManagementExperience with Salesforce, Microsoft Office Suite, and WorkdayDetail-oriented and highly organizedStrong communication and collaboration skillsAbility to work independently and prioritize tasks effectivelyFlexibility to adapt to changing priorities and business needsAt Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our benefits package and options that includes:Major And Minor Medical insuranceFlexible Time OffGreat vacation schemePermanent Job ContractGroceries Voucher CardSaving FundAnd Much MoreOur ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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