Search JobsJob Description The EMEA Renewals Operations analyst role will appeal to someone who thrives working in a fast-moving sales environment at the forefront of opportunity forecasting, reporting and business analysis. Direct daily interaction with senior sales management and sales teams means that you will rapidly grow to understand the significance of the Renewals business to the VMware bottom-line and you will help shape key planning activities such as target-setting and territory coverage. You will grow to become a valued business partner and respected operations expert for the geography.This is a position requiring experience and maturity to be able to fully support the VMware Sales leadership as well as outsourced sales teams.Within the first 6-12 months, what are the most important performance outcomes I would be expected to complete for you to consider me successful in this role? During the first 6 months in the role, you will familiarize yourself with the software Renewals business getting up to speed on the process and tools that are used to drive accurate and timely sales ops processes. You will be the Sales Ops point of contact to help drive the pivot programs (move of perpetual to subscription), working closely with global, renewals sales reps, and field to gain alignment on pipeline, metrics and execution. You will also be the sales operations support for the Transactional EMEA business. You will be the SME and go-to person for all forecast-related questions.You will help drive the In-Quarter Renewal Rates (IQRR) in line with or above the quarterly targets. These will be defined at the start of each quarter.What type of work will I be doing? The core responsibility of the EMEA Transactional Renewals Operations analyst role is managing the weekly forecast process. You will work with your sales business partner as well as our outsourced sales function, in reviewing deals in Salesforce.com, making sure the necessary adjustments to value and closure dates are performed as to ensure accuracy and accountability of the numbers as we progress through the quarter. You are the independent eyes and ears of the forecast which ultimately rolls-up to WW.You will provide valuable, actionable insights on the business through standard reports and dashboards that you not only will leverage, but in certain cases help define and build to manage the complexities and changing nature of the Renewals business.The role is aligned to the EMEA Core Business Renewals Director focused on the lower- to mid-value, high volume deals. Additionally, it is the area where the implementation of the new pivot programs is performed.You will work closely with our outsourced sales function who manage this business and provide the analysis and insights on performance through weekly reviews, Deep Dive inspections (twice per quarter) and other ad-hoc reports.Each quarter-end/quarter start you will work with the sales leadership team in defining and producing the Quarterly Business Review (QBR) deck. This is a critical process and checkpoint throughout the year and the information and analysis is reviewed at WW level. A passion for accuracy and being able to analyze and interpret large volumes of raw data are essential pre-requisites.Since the EMEA Renewals Operations team is part of a global organization the expectation is that you will work collaboratively with your colleagues and peers in other geographies in order that we leverage best practice, maximize resource utilization and stay focused on standardization, automation and improved user experiences for our sales teams. Typically, 10-15% of the successful candidate’s time will be spent on global initiatives that drive this.What is the structure of the team/organization I will be working with?This successful candidate will report directly to the EMEA Senior Renewals Operations Manager. The EMEA team currently comprises of 5 other equally talented and passionate analysts who have a wealth of previous VMware and non-VMware experience from finance, planning, analytics and business operations.Renewals Operations is part of a global organization so the importance of standardization, automation and simplification of the user experience is critical to everything that we do and must be front and center in the interactions with our sales partners.The nature of the business means that flexibility in working hours and days is an expectation as we cover time zones that span locations from India, Singapore, Bulgaria, UK, US east and west coast.VMware offers:Attractive compensation package - competitive salary, flexible bonus scheme, and additional long term incentivesIndividual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of world-wide IT professionalsHealthy work environment - company sponsored medical program, food and beverage program, sport activities, open communicationAs part of the VMware global standards for integrity you will be required to go through a pre-employment screening process before you joinAll job applications will be treated with strict confidentialityVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs
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