Sales Operations Support Coordinator

Search JobsJob DescriptionWhy will you enjoy this new opportunity?VMware culture is based on a set of shared values expressed through our EPIC2 core principles: Execution, Passion, Integrity, Customers and Community. Every colleague operates under this set of core principles. This is your opportunity to be part of Security Sales Operations community, where you get to learn and implement innovative ideas.​Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Over the first 6-12 months you will become a subject matter expert in quoting and supporting the sales team by troubleshooting all things quoting. You will become adept at all processes within the Sales Operations Support role.  The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Qualifications and Requirements include:·       BA/BS preferred·       1 – 3 years’ experience in general sales operations·       Proficient knowledge of Salesforce.com·       Strong Microsoft Excel skills·       Excellent organization and prioritization skills·       Demonstrated attention-to-detail·       Ability to multi-task and adapt to changes, while exercising excellent judgement·       Strong sense of responsibility and initiative·       Excel in fast-paced environment·       Solid oral and written communication skills·       Basic understanding of revenue recognition rules·       Results driven team player with a positive attitude·       Ability to prioritize to meet business needs·       Flexibility working varied hours to support sales cycles and support volume demands Essential responsibilities include:·       Provide quote support to sales for new business and add-on transactions, product upgrades and migrations.·       Understand and provide guidance to reps on deal structure, quoting requirements and order processing requirements.·       Assist with the creation of and training of new Deal Desk staff and Sales Reps.·       Provide Deal Processing support. Understand the internal processing requirements in order to accurately get deals processed and booked.·       Be able to support special deal requests and other ad hoc requests for quoting or deal structure. ·       Troubleshoot sales process issues.·       Support with ad hoc projects as needed.·       Ensure end of quarter processing is complete and provide support and assistance as needed.·       Develop relationships with sales and other stakeholders in order to streamline deal review and booking process.·       Ability to support complex, non-standard deals with business insight·       Ability to assist with RFP responses.​What is the leadership like for this role? What is the structure and culture of the team like? Reporting to the Manager of the SBU Sales Operations Support Team, this role will provide day-to-day operational support for our growing sales organization.  The Sales Operations Coordinator will work in collaboration with members of a variety of teams including the Sales Operations team, Go To Market Sales Teams Globally, Deal Management, Order Management, Order Fulfillment, as well as business development, marketing and finance teams.    Where is this role located? Remote What are the benefits and perks of working at VMware?  You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.·       Medical Coverage, Retirement, and Parental Leave Plans for All Family Types·       Generous Time Off Programs·       40 hours of paid time to volunteer in your community·       Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities.·       Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)·       Wellness reimbursement and online fitness and wellbeing classesVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ​Search Jobs