Search JobsJob DescriptionSr. Solution Architect The Elevator Pitch: Why will you enjoy this new opportunity?This Sr Solution Architect position provides a unique opportunity to operate in a technical capacity in a heavily cross-functional role. You will have opportunities to solve some of the most complex technical challenges facing our customers directly. You will have the opportunities to work directly with Product Management and Engineering in the identification and resolution of issues, as well as learning and providing feedback and enablement on new features prior to reaching the market. You will have opportunities to work closely with counterparts within the Technical Sales Org, to help provide enablement content, best practices, and technical content creation. This role allows you to have autonomy to work within those relative areas of coverage based on personal expertise and interest and acquire new skills along the way!Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Assist Solution Engineers with technical challenges facing Customers and Prospects - Within the first 30 days it is expected that you will be able to help in a customer-facing capacity with technical challenges, or best practices, for some of our largest customers or prospectsWork cross-functionality - Within the first several months it is expected that you will engage in conversation with Engineering, Product Management, and Technical Product Management in upcoming releases, identification and resolution of problems within the product, and lend a customer-facing prospective to design discussions.Technical Enablement - Technical enablement can span a wide variety of avenues, from building the backend lab environments for SE demos, to direct product training, to use-case and script development, to any sort of technical content creation, aimed at bettering the knowledge, and technical acumen, of the Technical Sales Org.What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Knowledge of Carbon Black products, and the ability to effectively elucidate how they work – this will be needed for all 3 of the aforementioned performance outcomes.Strong problem-solving skills – the vast majority of work will pertain to solving technical challenges, both in an external and internal capacityEffective Communication Skills – you will regularly be communicating to different cross-functional teams, as well as presenting to Solution Engineers on new product features, projects, or various enablement content on team meetings.Time Management - this will be critical in the role, as there is a large project-based component, and the role is relatively autonomous with some interrupt-driven work should technical challenges arise. Thus, effective time management is critical.Going to Conferences to speak to customers, or present on topics – this is not a requirement, but a recommended skill-set What is the leadership like for this role? What is the structure and culture of the team like?The manager for this position is Nicholas Comeau. Nick has over 7 years experience at Carbon Black, working as a Solution Engineer and then a Solution Architect, prior to taking over management of the team a little over a year ago. Creativity and a relaxed, and relatively informal, culture are important to maintaining a positive outlook in dealing with technical challenges and innovating existing processes. The team is a small team of specialists who are all self-starting individuals, with a wide variety of backgrounds and skill sets. While there are 3 primary segments of work spanning the role (noted above), how heavily you operate within each is dependent on your skill sets and, most importantly, your interests. The manager believes that learning new skills and pushing outside of your comfort zone, to better your professional-self; is critical – and can allow for interesting applications of these new skills to improve the well-being of the teams we support and work closely with.Where is this role located?Remote: this role is fully remote and can be done anywhere in the Continental United States.What are the benefits and perks of working at VMware?You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.Medical Coverage, Retirement, and Parental Leave Plans for All Family TypesGenerous Time Off Programs40 hours of paid time to volunteer in your communityRethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilitiesFinancial contributions to your ongoing development (conference participation, trainings, course work, etc.)Wellness reimbursement and online fitness and wellbeing group classesFor US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $199,000 - $358,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. VMware offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Additional benefits for this position can be found at https://benefits.vmware.com/. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs
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