Site Reliability Engineer

Search JobsJob DescriptionWhy will you enjoy this new opportunity?We are growing our exciting global team to tackle our largest and most complex VMware product and customer environments. This Site Reliability Engineer role in the Worldwide Consulting Center (WWCC) is a great opportunity to expand your knowledge of cloud technologies, automation, large customers and global culture. In this role you will have focus on improving speed, reliability, and quality of infrastructure services, apply software development & engineering principles and practices to infrastructure and cloud operations (iterative & agile approach), solve problems, and automate operations tasks. As a Site Reliability Engineer you will work closely with multiple R&D engineering organizations and several cross-functional teams in WWCC to drive innovation in product upgrades and delivery, orchestration and automation,  solve problems and manage production systems at scale. In the process, you will gain experience with the latest technologies in cloud and networking, collaborate closely with experts in these fields, experience first-hand the process of maintaining large cloud systems with multiple products and integrations, and work in an environment that provides adequate learning and career growth opportunities.Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?As a Site Reliability Engineer, you will be responsible for applying and evolution of VMware Cloud Foundation upgrade practice. You will partner with other technical engineers and teams to execute the upgrades at a scale. You will act as a consultant to our stakeholders and to the customer by understanding and fulfilling their upgrade requirements, while communicating clearly (in English) with architects, DevOps, quality engineers and project managers. Provided solutions and services should be following best practices, be well tested and documented. Site Reliability Engineer will advise customers on technical topics, take part in technical presentations and knowledge sharing.The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?Your regular activities may be modified to suit your professional strengths, but you can expect a variety of the following assignments: Participate in VMware Cloud Foundation upgrades at a large scaleBecome an expert in various VMware products – vCenter, NSX-V/T, ESXi, vSAN, vRealize Automation, vRealize Operations Manager and othersDrive customer upgrades, adoption, consumption, retention, and expansionPlan and Implement integration of extensible services and platformsWork closely with development teams to improve maintainability and reliability of servicesDevelop and maintain up-to-date, clear, and effective service operationsOwn and provide proactive support by participating customer upgrades.Identify, gather, analyze, and automate responses to key performance metrics, logs, and alertsHandle seamless upgrades of infrastructure and services through automationEnsure compliance of the Services with high security standards including inventory and access control monitoring and reportingWork outside business hours if requiredWhere is this role located? Remote: The role is remote 100%. Home Office.What are the benefits and perks of working at VMware?You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.Medical Coverage, Retirement, and Parental Leave Plans for All Family TypesGenerous Time Off Programs40 hours of paid time to volunteer in your communityRethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilitiesFinancial contributions to your ongoing development (conference participation, trainings, course work, etc.)Wellness reimbursement and online fitness and wellbeing classesVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ​Search Jobs