Search JobsJob DescriptionWhy will you enjoy this new opportunity? By joining Worldwide Business Operations, you will be engaged in delivering frictionless purchasing and consumption experiences for our customers, partners, and colleagues to accelerate our transition to a modern, multi-cloud SaaS future.Our core operational, order to cash areas include order management, SaaS and subscription business operations, license management, fulfillment, strategy and transformation, and Training and enablement.Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?Within 30 days of employment, complete all the onboarding formalities and learnings, understand various pillars of the WWBO team, their +functionalities, their vision, and get trained on standard operational activities.Within 60 days of employment, you will get trained and certified in one standard Order management processes.Within 90 days of employment, you will get trained & certified on two standard Order management processes. Within 180 days of employment, you will get trained & certified on four standard Order management processes (Including ELA)Within 360 days of employment, you will be able to accurately review and enter order data as per SOX and export compliance policies. Contribute towards the reviewing and updating the process document.The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?Handle order processing tasks, ensuring accuracy and alignment to all compliance guidelines including SOX and export regulations.Interact with sales teams, channel partners and numerous internal groups as required to support the order-to-invoice process.Work with Global teams spanning different time zones.Handle purchase order reconciliation to quote, contract terms and program requirements.What is the leadership like for this role? What is the structure and culture of the team like?This role will report to the Supervisor – Order Management based in India.The Volume Order Management team is an integral part of Worldwide Business Operations (WWBO) and is made up of 140+ Individual contributors across 3 sites (India, US, and Costa Rica) for orders processing, supporting ~80% of the total volume spread across multiple LOBs with the continuous focus on process improvement and enable frictionless customer experience. WWBO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.Where is this role located?Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.What are the benefits and perks of working at VMware? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.Medical Coverage, Retirement, and Parental Leave Plans for All Family TypesGenerous Time Off Programs40 hours of paid time to volunteer in your community.Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities.Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)Wellness reimbursement and online fitness and wellbeing classesVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local lawVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs
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