Search JobsJob DescriptionAnalyst I, Delivery OperationsThe Elevator Pitch: Why will you enjoy this new opportunity?The global VMware Professional Services Organization (PSO) influences the success of each VMware implementation. It is dedicated to the success of the customer and their virtualization strategy and implementation. It ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning virtualized datacenter. The VMware PSO team includes Implementation/Managed Services, Engagement Management, Education Services, Partner Management and Technical Account Management (TAM) Services.Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Within 30 days of employment, undergo training and work on production related activities, also work closely with the team and business partners to understand PS business and ScopeWithin 90 days of employment, you will be expected to create and update a project in a tool called CP and Administer engagement setups in Changepoint based on Statement of Work and maintain 98 percent qualityWithin 180 days, you will be expected to be completely trained on all the process and subprocess and work independentlyWhat type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Your regular activities can be modified to suit your professional strengths, but you can expect a variety of the following assignments:Administer engagement setups in Changepoint based on Statement of Work (SOW)/Purchase Order (PO)/Credit account IDSubmit invoices/redeem credits in Changepoint based on timesheet and milestone completion forms.Bookings and Debooking process for projects created for time entryClosure of projectsProcess vendor / resource expensesCreate, validate and manage purchase requisitions (PR) for subcontracting partnersWhat is the leadership like for this role? What is the structure and culture of the team like?The hiring manager for this role is Rashmi Karunakaran, Manager AMER PS Delivery Operations, who leads the AMER team that supports the WWBO teams at VMware. She has been with VMware for 10 years.Where is this role located?Flexible: This role is based in VMware’s Bangalore, with an opportunity to work remotely in the country during our pandemic response.What are the benefits and perks of working at VMware?You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.Medical Coverage, Retirement, and Parental Leave Plans for All Family TypesGenerous Time Off Programs40 hours of paid time to volunteer in your communityRethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilitiesFinancial contributions to your ongoing development (conference participation, trainings, course work, etc.)Wellness reimbursement and online fitness and wellbeing classesVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search Jobs
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