Job Requisition ID #23WD68889Position Overview As a Business Operations Manager your role is to collaborate with a customer segment owner and develop sales and customer success programs that span the entire customer lifecycle. You will also partner with other Business Operations Managers for other customer segments to reuse similar content to drive efficiencies. This role thinks about the entire customer lifecycle from acquisition through renewal and connects the programmatic, data and enablement programs for that customer segment. This role is a critical go to market partner that refines business requirements and translates them into functional requirements (policies, programs, and procedures) that inform our technical and enablement teams. You will lead multifaceted programs in a matrix world by supplying the overall vision, developing plans and coordinating teams and resources in their execution and development. This requires engaging key business and technology partners to ensure opportunities, risks and issues are known and addressed. This a role for someone who can see both the forest and the trees, enjoys collaborating with many different teams and thrives in a fast-paced environment. A successful candidate for this role will have a deep passion for optimizing GTM motions that deliver excellent customer experiences, understands the value of enterprise architecture and excels at aligning the organization for success. ResponsibilitiesProven program management experience in an B2B enterprise SaaS / Cloud environmentCuriosity, passion, and a willingness to dive in to get the job done quickly and with precisionProficient in all aspects of managing global programs including policy, process definition, enablement, and implementationAnalytical and data-driven. Adept at using business insights to inform and educate others on opportunitiesAble to break down silos to leverage ideas and solutions from across the businessEnsure stakeholders have visibility into our current capabilities and how to prioritize investments to up level or add in new capabilitiesManage stakeholders' expectationsHighlight tradeoffs, and ensure that employee and customer experience are top of mind when making decisionsWork with GTM teams using the existing technology stack and operational processes in new and creative ways to deliver desired capabilitiesDevelop and continually refine processes to ensure effective and efficient execution Minimum QualificationsMinimum of 10+ years of work experience, preferably with combined exposure to consulting and/or project management in SaaS / Cloud environmentWorld class written and verbal communicator with the ability to present at all levelsProven track record of being able to influence and rally diverse stakeholders using both qualitative and quantitative insights.Willing to dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader company strategyAbility to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectivesExperience implementing and scaling initiatives across globally dispersed teams Target Pay for this Position (Colorado) : $133k-$166,230K#LI-POSTClick below to learn more about our benefits in the US.https://benefits.autodesk.com/ At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.Salary is one part of Autodesk’s competitive package. For U.S.-based roles, we expect a starting base salary between $133,100 and $215,380. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
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