VP client solutions ES

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:Responsibilities Be a driver of growthHelp to identify and promote organic growthAssist in Sales efforts, including RFP responsesHelp Ubiquity to climb the value chain with our partnersAct as an escalation point to diffuse any real or potential partner frictionRegularly communicate vital client information to internal stakeholdersPrioritizationOpportunities for growthShort and long-term planning/initiativesOversee revenue forecastingAssist in continued development of department infrastructureSupport and develop a team of Associate Directors/DirectorsDevelopment of internal measurements of successCreate and maintain internal communication tools (i.e., reporting packages)Requirements:Demonstrated leadership skills - 10 years+ experience in an executive leadership roleAbility to be pro-active in developing trust and professional rapport with partners and team membersMust possess a positive, solution-oriented personalityAbility to identify and address professional development needs and knowledge gapsImpeccable organizational and prioritization skillsStrong business acumen and focus on performance excellenceDemonstrates strong problem-solving skills and sound judgmentAbility to recommend operational best practices and support process improvement ideationHigh level of energy and resourcefulness, and ability to work in a fast-moving environment. Effective decision maker with the ability to address complex issues and solve problems in a timely, process-oriented manner. High-level of analytical/quantitative skills. Excellent interpersonal and communication skills. Fosters an environment of collaboration, teamwork, and trust. Strong Leadership and developmental skills, one who generates interest and enthusiasm.  What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.