People Insight & Analytics Senior Specialist

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:The People Insight & Analytics Senior Specialist is responsible for the production of a wide range of reports, analyses, and visual dashboard that provides strategic analysis and services to Ubiquity’s People Team. This position serves as a transformation conduit to proactively identify trends within our businessResponsibilitiesWill serve as primary liaison to the day to day management and delivery of extractable and recurring reports to other departments. Ad-hoc report tester and troubleshooter prior to deployment in production. Particularly, payroll related and high impacting workday reports to the organization. Or any report housekeeping tasks directed by the supervisor.Document business and functional requirements for dashboards & reportsExtract data from different HCM systems and write programming codes and or formulasRequired to clean, sanitize and transform data to visualize the resulting datasetsEnsure that deliverables are produced on time and error-freeTranslate business needs into reusable data shapes that generate actionable insights through professional reporting formats (presentation or written)Identify issues, concerns, on people, process and technology levelsDisseminate results of analysis to appropriate departments and be available to support follow up projectsRequirementsMinimum of 2 -3 years of relevant working experience.Proven ability to create/set up data visualizations that are both compelling and insightful using Google Data studio or Power BI are required.Functional knowledge in creation of Workday reports & dashboards. Ability to create calculated fields and describe its functional use cases are preferred but not required.Advanced Excel & Google Sheets knowledge are required. Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defectsAbility to manage confidential and sensitive employee informationFocus on quality and customer serviceExcellent collaborator and a team playerStrong verbal and written communication skillsSelf-starter, self-educating and self-motivated with an insatiable curiosityManage personal tasks & workload with ability to prioritize and multitaskAbility to work across multiple time zones, as required by the global nature of this role. And able to work onsite when required, but the set-up of this role is predominantly working from home.Individuals with previous IT related experience and have similar functions are also encouraged to apply.What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.