Manager, Benefits

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:The Benefits Manager is responsible for overseeing the design, development, implementation and administration of benefits plans. Ensures total benefits package is competitive with the market and meets company objectives maintaining legal compliance. Oversees activity and coordination with all third party vendors. Responsibilities:Leverage, design, and implement Benefits programs consistent with best practices and benchmarking in Benefits Administration and Management, wellness, work/life, health & welfare, and/or financial plansCreate communication and change management plans and materials to keep employees and the organization updated on plan changes, updates, and implementation.Implement and improve processes in benefits administration, government compliance, and reporting requirements.Develop and implement policies and procedures to achieve specific goals.Manage and interact with contractors, vendors, brokers, internal stakeholders and other partners providing benefits-related services.Recruit, manage, motivate, and develop direct reports to ensure that they achieve their potential and that their performance contributes to the achievement of business objectives.Manage the Benefits/Total Rewards budget and contribute to the annual and business plans for the organization to ensure cost optimization.Manage Business Continuity Plans in relation to Benefits/Total Rewards.Other jobs as may be assigned.Knowledge, Skills, and Experience:Bachelors in related fields, or equivalent work experience.5+ years experience in Benefits function and 3+ years as a manager, required.BPO experience is desirable.Customer service experience and awareness.Team management experience.Good communication skills.Analytical skills.Experience in Workday is desirable.Willing to work flexible hours as may be necessary.Intermediate Word, Excel, PowerPoint and Google Suite skills.What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.