At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Why do you want to join our team?Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.F5 has innovated a consistent, cloud-native environment that can be deployed across multiple public clouds and edge sites — a distributed cloud platform. Within this SaaS-based offering, F5 integrates a broad range of services that have normally been siloed across many point products and network or cloud providers. The solution is designed to provide a single way to view security, operations and management components.Cloud-native technologies and distributed architectures introduce new challenges around speed, scale, and data complexity— challenges that traditional operating models simply weren’t designed to handle. Systems must be able to operate effectively and reliably through web-scale builds and deployments, frequent releases, and complex architectures that encompass technologies such as microservices, cluster management, containers, and cloud. Every issue is an opportunity; a single discovery can be the key to resolving a problem impacting thousands.Position SummarySite Reliability Engineering combines software and systems engineering to build and run scalable, distributed, fault-tolerant systems, with a focus on optimization and efficiency through automation. This is a highly strategic function, focused on ensuring optimal system performance by applying engineering principles and practices to operational functions. This methodology is employed throughout the full system lifecycle – from initial concept and architecture through deployment, daily operation, and overall optimization, as well as apply the same practices to refining existing systems.Primary Responsibilities Engage in and improve the whole lifecycle of services—from inception and design, through to deployment, operation and refinement.Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.Maintain services once they are live by measuring and monitoring availability, latency and overall system health.Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.Practice sustainable incident response and blameless postmortems.Knowledge, Skills and Abilities Strong programming skills and experience using engineering and automation to solve operational issues and processesStrong troubleshooting and problem-solving skills, and the ability to manage production issues while working on improvements and automations.Solid ability to work independently or as part of a team to deliver features on agreed upon timelines.Application Build and Deployment processes focusing on Infrastructure as Code (IaC)Service Operation (define, instrument, measure and management of service level objectives)Incident management, including service restoration, root cause analysis, postmortem authorship, etc.)QualificationsBachelor’s Degree in computer science or related field and 5+ years of experience or equivalent combination of education and experienceMinimum 4 years in an enterprise-level site/system engineering or reliability engineering roleStrong base knowledge of operating systems, networking basics, and security best-practices.Solid knowledge of both Agile delivery principles as well as Devops principlesWorking knowledge of at least one Public Cloud provider (Azure, AWS, GCP, etc.), with a preference for Azure.Proficiency in one or more programming or scripting languages (Typescript, Python, Bash, Powershell, etc.).Strong understanding of DevOps tools likes Jenkins or Azure DevOps, with Azure DevOps being preferredExperience with IaC management using tools like Terraform, Ansible, Bicep, etc.Familiarity with IT governance methodologies (ITIL, ISMS, etc.)Working knowledge of security best practicesTechnical certifications a plus#LI-OR1#Remote#HybridJob may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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