At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5, our mission is to simplify how applications run smooth and always available highly secure, wherever they reside.Our long-standing belief that applications are among the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine our people and technology expertise powering over half of the world’s applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry. Today we are offering our expertise and technology more and more as a SaaS platform as our customers are faced with increased complexity as applications nowadays run in datacentres, in multiple clouds and in edge locations. At the same time each environment uses different underlying deployment methods, causing misconfigurations and increased cyber risk.The speed of technologic development in the cybercrime world in combination with a War on Talent brings the need for organisations to be served from SaaS solutions that enable reduced complexity, ease of keeping up the pace in the cybercrime world and focus on running the outcome of the organisation at pace.F5 can deliver and protect applications—revenue generating, brand-anchoring applications—from the point at which they are created through to the point when consumers interact with them. F5 underpins the digital journey in many of the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive. We now are searching for a Sales Operations Specialist to join our EMEA team on a 1yr Fixed Term Contract, starting May 23. Our Sales Operations Specialist's are involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5’s policies. This role provides a high level support to both internal and external sales teams to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, multi-tasker, loves details and wants to exceed expectations.You will be responsible for but are not limited to, supporting a district of Account Managers, basic project management, order processing, troubleshooting and problem solving, tracking and reporting, sales support, training, and other assigned activities.Primary Responsibilities Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policiesAct as primary sales support to a sales district and the associated Account ManagersSupport your assigned Account Managers with Salesforce.com, preparing quotes, reviewing committ reports and other sales related tasksOrder processing of Purchase Orders and resolving order issuesAct as liaison between Field Sales, Inside Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and AccountingMonitor and maintain assigned program(s)Provide communication and education on current processes and best practicesAnswer pre and post sales questions from partners and F5 sales teamsResearch inquiries and assist internal and external customersCoordinating requests, escalations, fire drills and day to day activitiesEnsure the integrity of the SalesForce dataPerforms other related duties as assignedThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Knowledge, Skills and Abilities Must be detailed oriented with a proven ability to multi-taskEffective communication, both in written and verbal form, to interact with cross functional teams and departmentsMust be a self-starter and effective time managerPassion for customer experience and exceeding expectationsVery organized and detail orientedAbility to work in a fast pace environmentBasic research skillsCapable of working under time constraints and meeting tight deadlinesQuarter end flexibility required to allow for occasional extra hoursQualificationsBA/BS degree preferredNo previous professional experience requiredPreviously worked in a high-tech environment is highly desirableProficient in Microsoft Outlook, Word and ExcelPhysical Demands and Work EnvironmentDuties require the ability to utilize a computer, communicate over the telephone, and read printed materialDuties may require being on call periodically and working outside normal working hours (evenings and weekends)F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplaceThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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