SOC Engineer - WAF

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Role Overview:Our Security as a Service (SaaS) Security Operations Center (SOC) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously. You will partner collaboratively with seasoned engineers to keep our customers safe and stop attackers cold, around the clock. As part of our Global SOC team, you will be responsible for managing cloud-based security systems on behalf of our clients, providing real time protection, detection, mitigation, and resolution of security events.  The SOC WAF (Web Application Firewall) Engineer is a master of WAFs and, a skilled security defender. When not unravelling security issues, you may spend time mentoring, developing tools and training to improve organization and troubleshooting processes and spread security knowledge throughout the business, or investigating new attacks and defenses.A contender for this role possesses a passion for information security, enjoys solving problems and sharing knowledge with others, excels under pressure, and is continuously looking for opportunities for personal and team improvement. Sounds interesting? Read on! What You’ll Do:Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers.Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems as well as providing proactive and real-time guidance to customers on security protocols and defensive security response.Document actions taken in incident management systems, knowledge base, or ticketing systems as required.Establish yourself as a trusted security advisor internally and externally, such as assisting clients with onboarding and provisioning to engage and support cross-functional teams.Appropriately manage time and customer issues based on issue severity and business needs.Collaborate with Product Management and Development on requirements and product release activities.Identify, define, and implement process and procedure improvements as well as ensuring documented processes and procedures are relevant and up to date.What You’ll Bring:B.S. in Information System Security or Computer Science or equivalent 2+ years of job in administering Web Application Firewalls (F5 AWAF experience will be a strong asset), common enterprise network technologies (e.g. F5 hardware and software: Big-IP, TMOS, iRules, iApps, iControl, etc.)Must be able to communicate technical and operational details fluently in English (written and oral)Have experience in analysis using tools such as Fiddler, HttpWatch, Burp Suite, socat, and netcatDetailed protocol analysis using tools such as tcpdump, tshark, and Wireshark.Packet manipulation and crafting using tools such as hping, scapy, and iptables.Traffic generation and replay using tools such as apachebench and tcpreplay.Expert technical knowledge of, and experience in fundamental Linux skills, troubleshooting TCP/IP networks with familiarity with a programming or scripting language.What You’ll Get:Hybrid working modeCareer growth and development opportunities  Recognitions and RewardsEmployee Assistance ProgramCompetitive pay, comprehensive benefits, and cool perksCulture of Giving BackDynamic Diversity & Inclusion Interest GroupsApply if you believe your own unique capabilities can contribute to the success of this role and our organization!#LI-BH1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.