At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Are you looking to be an integral part of a development team delivering high-quality features for exciting next generation products? Do you want to contribute to the cutting-edge, technology products we are known for worldwide? If so, we'd love to hear from you!Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support. But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.Position SummaryThe Test Engineer role contributes to the Test Engineering function, test infrastructure, test strategy, test automation and test plans for Technology Services (TS) applications, services and delivery infrastructure. This team-oriented position will develop and execute test automation, repeatable test procedures, implement and support TS test practices across TS’s teams. The position will also assist in integrating the Test Services as part of CI/CD pipeline.This F5 team has a number of capabilities that we support, such as assuming a critical role in the ability of F5 to license and deliver products to customers, and intake large volumes of product telemetry data. We provide business logic, and data feeds to a number of teams at F5, and the majority of the work is centered around RESTful JSON based APIs.We work in a geographically dispersed model, but keep team members within similar time zones in order to facilitate communication and collaboration. Our team is currently in Guadalajara and the west coast of the US.Our current services are primarily based in TypeScript, but other languages and technologies may be utilized for the testing and deployment and support. We work in a modern agile fashion, and our services are hosted completely in the cloud, and deployed via automated pipelines.The team owns these services from the design, implementation, testing, and deployment to fielding customer issues and providing production support. As such there are many opportunities for team members to continue to mature in their careers and experience a wide variety of work responsibilities. We are constantly looking to expand both the scope and type of testing we are able to automate.We are looking for software engineering focused test engineers who can automate both API and UI testing, with a major emphasis on API based tests, across multiple business domains and technical stacks, and who have a strong drive to work with other software engineers to produce high quality, robust software solutions.Primary Responsibilities Test Automation/Tool Development (80% of time)Contribute user stories to automated test development backlog using existing manual test scripts, project requirements, support tickets and on request from TS technical staff.Develop, schedule and execute automated test cases as prioritized using team-selected tools.Create, enhance, and maintain the test automation framework as per the product needs that supports integration, scheduled regression and on-request execution of tests.Participate in the planning for and develop the tools/systems needed to make test automation execution and reporting accessible to TS staff.Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Project / Release Quality Assurance (20% of time)Provide testing support to projects and product releases both with automated tests, and manual testing as requiredWork closely with developers, analysts, and system administrators as Test Engineering SME to model and foster the implementation of TS Test Engineering into projects and production support. Coordinate with the vendors who provide / support various testing resources & servicesReport findings, log defects and ensure an appropriate disposition for eachMaintain test automation application(s) (sustaining engineering)Knowledge, Skills and Abilities Demonstrated expertise in creating automation frameworks and thorough understanding of all the automation conceptsDemonstrated ability in developing new automation tools based on the business and customer needsAbility to partner with different development and business teams in different geographiesExcellent communication and interpersonal skillsStrong time management and organizational skillsAbility to provide exceptional support to both internal and external customersAbility to prioritize and multi-task in a fast paced, changing environmentExcellent analytical, critical thinking and problem-solving skillsStrong knowledge of continuous integration; build and deploy automation tools desirableQualificationsBachelor’s degree in computer science, information systems or equivalent experience5+ years of experience in all phases of testing with heavy exposure to automation2+ years experience building automated tests to run in a deployment pipelineExperience with API testing preferredExperience with test management tools like ADO requiredProficient in at least in 2 test automation tools, including but not limited to TypeScript/JavaScript frameworks like Mocha/Chai/Jest/Cypress and other tools like Cucumber, PyTest, or Rest Assured or similar2+ years experience testing complex workflows dependent on RESTful APIsExperience with databases and good SQL skills preferredExperience with testing of data-driven and event-driven architectures preferredSolid programming knowledge of at least 1 high level scripting language (Python, JavaScript/Typescript, Java, Ruby, etc.)Advanced Skills in at least one language preferred.Experience working with Typescript preferred.Physical Demands and Work Environment Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.Duties may require being on call periodically and working outside normal working hours (evenings and weekends).Duties require the ability to travel up to 80% via automobile and airplane and may require being on call periodically and working outside normal working hours (evenings and weekends). Duties may require the ability to travel via automobile or airplane, approximately 5% of the time spent traveling.Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. We offer work/life integration programs like Freedom to Flex, dynamic employee inclusion groups, paid maternity/paternity leave, tuition assistance for professional development, a comprehensive mentoring program, rewards/recognition, and so much more. At F5, we truly do help each other thrive and it shows: F5 has been named one of the “World’s Most Admired Companies” by Fortune magazine for the past two years.And this commitment to living our culture doesn’t just exist within our offices; it extends into our communities through Global Good initiatives such as employee matching, volunteer opportunities, and the F5 Foundation. Our employees are passionate about making a difference in the world.This is a once-in-a-lifetime opportunity to become part of a company that’s on the leading edge of transformation. And because we know that a more diverse F5 is a more powerful F5, we’re looking for smart, talented, determined individuals to join us. If you make thoughtful decisions quickly, obsess over your customers’ needs, take ownership of your work (the mistakes as well as the successes), and embrace different perspectives by putting the human first, then we want to talk to you.The job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Phishing AlertPlease note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.#LI-LA1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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