At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results-not only for our customers but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life. We offer work/life integration programs like Freedom to Flex, dynamic employee inclusion groups, a comprehensive mentoring program, rewards/recognition, and so much more. At F5, we truly do help each other thrive.Position Summary: Do you have a strong knack for details and love behind-the-scenes, administrative work that is critical for smooth operations? Do you enjoy accomplishing reoccurring tasks that meet the needs of a diverse group of team members? Looking for an opportunity start a path in HR? The People Operations team is looking for a highly engaged, HR Coordinator to provide administrative support to the team. This role will interface with multiple internal/external contacts requiring considerable discretion, initiative, and adaptability. This role will support the needs in the US, Canada, and Latin America.Primary Responsibilities:Provide general, administrative support to the People Operations team, including verbal and written verifications of employment (employee and external requests), immigration-related Experience Letters, process daily employee data transactions requested by Managers and HR Business Partners in the HRIS system (Workday), help monitor the team’s inbox and case management system (ServiceNow) and assign to team members, and respond to general inquiries from employees through ServiceNow.Closely follow processes that support employee lifecycle activities like new joiners and leavers.Support the People Ops Partners and Sr Coordinators with a variety of administrative onboarding activities for new joiners, including collecting and reviewing paperwork, creating personnel files, answering pre-hire questions, coordinating NHO exec presenters, and assisting with U.S. I-9 forms (as needed).Assist with mail sorting and management of mail and oversee required poster compliance program.Assist with HR reporting (e.g., government, exec asks), audit requests, expense reports, and POs.Actively maintain email distribution lists through Manager Identity on a weekly basis.Collaborate across teams to complete special requests such as assisting with projects.Support other People Ops work, including HR org chart management. Manage non-routine correspondence and assemble highly confidential and sensitive information.Perform specialized and complex administrative duties that vary in methods, procedures, and standards.Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Perform other duties as assigned.Knowledge, Skills, and AbilitiesAdvanced skills in Office 365, SharePoint, OneDrive, Outlook, PPT, Excel, and MS Teams; Workday and ServiceNow experience a plus.Desire to be proactive and create a positive experience for others.Must be highly organized, meticulous, prompt, flexible, resourceful, and dependable.Must have initiative and be able to exercise independent judgement.Ability to effectively communicate via phone and email with a wide range of people and cultures.Ability to complete tasks, as coached.How do you qualify?1-2 years of administrative experience; preferably in HR and at a fast-paced, global companyHRIS and case management platform experience a plus; Workday and ServiceNow preferredPhysical Demands and Work EnvironmentDuties are performed in a normal office environment while sitting at a desk or computer table.Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.Duties may require being on call periodically and working outside normal working hours (evenings and weekends).This position is in Guadalajara, Mexico and is a member of the People Operations Team located in Seattle, WA.#LI-LA1#LI-RemoteThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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