Site Reliability Engineer

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Join a growing team securing both leading-edge protection solutions and enterprise infrastructure. As a Site Reliability Engineer, a part of the SDC Technical Operations (TechOps) organization under the Security & Distributed Cloud organization, you will ensure all infrastructure is functioning properly and securely to support the business operations and F5 products and services. This position requires the ability to analyze, troubleshoot and resolve technology issues, configure and maintain systems, and support a variety of industry-standard tools and proprietary software systems.  This position is not required to be in an office. JOB DUTIES AND RESPONSIBILITIES  Maintain a strong customer focus in providing services, at times conferring with vendors, partners, and clients. Oversees the administration of the corporate network, including compute layer, storage layer, and network layer. Develop new strategies and technical procedures to increase global team collaboration, improve operational efficiency, enhance workflow and improve customer satisfaction. Ability to create new technical solutions, improve existing designs, and modify and test software tools. Capable of comprehending, analyzing, and troubleshooting highly complex systems and production processes. Experience with ticketing systems and service level agreements. Support on-call rotation for urgent escalations. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES  3+ years of relevant experience required. Technical skills with MacOS and Linux operating systems. Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.  Solid understanding of network design, performance, and security. Able to diagnose and resolve issues across multiple communication protocols, networks, and operating systems. Experience with at least one software configuration management system (Puppet, Ansible, Nomad, Terraform). Automation and scripting experience in at least two disciplines (Python, Perl, Bash, Ansible, Golang, etc..). Administration of Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, or equivalent public cloud infrastructure.  Extra points for related certifications. BC/DR, security and compliance administration experience. Kubernetes, docker, and containerization experience. Self-starter with ability to balance a sense of urgency against measured thinking and attention to detail in coordination with best practices and team/corporate guidelines. BONUS KNOWLEDGE, SKILLS AND ABILITIES  Bachelor's Degree in Computer Science or Information Technology. Knowledge of FedRAMP, SOC2, PCI, or other related security and compliance frameworks. Experience with OpenVPN and routing. Experience with SAML and Okta. Fortinet administrative experience. #LI-SS5#LI-HybridThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.