Looking to make an impact? Work on a team that emphasises collaboration and innovation? At SailPoint, we believe our success is directly tied to our corporate culture. Our Core Values, affectionately also known as the “Four I’s”: Innovation, Integrity, Impact, and Individuals inform the work we do here at SailPoint. and because they are independent of scale, they have served us well from our early days as a start-up through today as the fastest-growing, independent identity and access management (IAM) provider. Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, collaborative on-site and remote environments — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join us in either Germany, Poland, Switzerland, or the Netherlands remotely. SailPoint empowers the largest, most complex organisations by putting identity at the Centre of Security and IT. Our 2,000+ customers including global financial institutions, government entities, pharmaceutical organizations, and retail organizations and more. What you’ll Do: The Implementation Engineer (part of Professional Services) plays a vital role in the successful setup, integration, and deployment of SailPoint’s SaaS (Identity Now) service offerings. This role will be working in our German market, requiring proficiency in both English and German. Implementation Engineers begin their journey at SailPoint with product training where they can leverage their professional experience to gain a deep understanding of our SaaS (Identity Now) solution. Within a month or two, they begin serving as technical engineers on customer projects. In these projects, they will employ their industry knowledge, technical and communication skills to implement organisational best practices for SailPoint products and identity governance. Within six months, Implementation Engineers will have established themselves as technically proficient and reliable team members within Professional Services, able to handle large, complex projects under the guidance of a Solution Architect. By the end of their first year, they will have become a trusted resource capable of providing world-class service with minimal supervision. Responsibilities: Working with customers on the installation, integration, and deployment of SailPoint SaaS products. Configuring SailPoint product as defined by Solution Architect. Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level. Delivering technical training designed to enable/educate SailPoint customers and implementation partners. Requirements: 3-5 years of professional work experience as part of a software company or systems integrator. This should include 2+ years of SaaS implementation experience Excellent communication skills (German and English) and experience working with clients and partners. Experience with some or all the following: Angular JS, Java, Bean Shell/JavaScript, JSP/Servlets, SQL. Web technologies: XML, SPML, SOAP, REST, Web / Application Servers, HTML. Setting up and installing software on both Windows and Unix RDMS Database Knowledge: Oracle, Sybase, MSSQL, MySQL. Experience with enterprise directories such as Microsoft Active Directory and LDAP. Networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting. Familiarity with cloud technologies: AWS, Azure, GCP. Preferred: SailPoint or other identity governance vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus Familiarity with AI and machine learning concepts a plus Familiarity with role-based access controls and least-privileged access models a plus Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) Security software or IT audit experience Other languages such as French, Spanish or Italian are desirable but not essentialEducation: Computer Science, Engineering, or equivalent experience. J2EE certification is a plus. CISSP certification is a plus. Location: Germany, Poland, Switzerland, or the NetherlandsTravel: This position requires up to 15% travel#LI-MH2SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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