Strategic Accounts Manager

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Position Summary:The Strategic Accounts Manager for Large National Genomics Initiatives, Japan will be responsible for project managing and coordinating local teams to ensure all large-scale genomics initiatives (large government funded initiatives that aim to bring genomics into healthcare at a large or national scale) follow the same framework and there is consistency in the offering. They will work cross functionally to align strategy and operational imperatives, document and provide a single point of contact for review, assessment and execution of these projects.Position Responsibilities:Project manage, align strategy, communicate, and enable large-scale initiatives, ensuring Illumina approach these in a consistent and efficient wayLead strategy for large-scale initiatives in Japan, forming strong relationships with key stakeholders across the organisation Develop high-value, long-term profitable customer accounts through relationship building and partnershipLeverage internal relationships within the region and globally to reach sales goals for large scale initiativesStratify new initiatives based on volume, market and potentialResponsible for maintaining on a quarterly cadence, in line with forecasting schedule, financial targets and updates and communication of these updates to all stakeholdersDevelop and maintain relationships at multiple levels within large-scale projects from Lab Manager to CEO, including government engagement when requiredEnsure that all cross functional deliverables are provided on time and ensure infrastructure and compliance meet our operational imperativesAct as a central communication point to ensure information flow on all aspects of the business relationship is efficient, effective, and deployed appropriatelyCommunicate the needs of large-scale initiatives providing a channel to product marketing and R&D.The responsibilities listed are an essential but not exhaustive list of the duties associated with the position. Changes to individual responsibilities may occur due to business needs. Position Requirements:Excellent understanding of bioinformatics/genomics, sequence analysis or related disciplines Demonstrated experience in managing projects, functions, resources and/or teamsExperience in forming deep customer relationships with a demonstrated superior problem solving and interpersonal skills in a customer facing environmentExperience with or demonstrated understanding of analytical software and informatics tools for next generation sequencing analysis specific to large scale genomicsDemonstrated written and verbal communication and training skills.All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.Experience/Education/Skills:Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree or a PhD with 3 years’ experience; or equivalent experienceClear vision of and commitment to providing outstanding customer serviceExperience in a direct sales role desirable but not essential. Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.