What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Position Summary:This role will partner closely with Illumina’s AMR commercial sales organization to drive operational excellence and achievement of sales objectives. Success in this role will rely on strong communication, an inquisitive mindset, and a natural affinity to streamline a sales user’s workflow. Objectives in role will focus on improving business processes, extracting data insights from reporting, increasing adoption of sales resources, and promoting an efficient and effective sales user end to end experience. Day to day, this role solves a mix of simple and complex requests through a data-driven lens, presentation, and utilizing analytical sales resources. Works closely with AMR Commercial Ops counterparts on activities required to administrate a successful Sales Process. This position is an internal position and requires minimal travel. Responsibilities:Builds relationships while acting as a business partner to AMR Sales Representatives and Front-line Sales ManagersManages or “quarterbacks” requests in the AMR Sales Ops team queue to resolve business tasks or appropriately distribute to the correct teamsDevelops and improves key sales processes to support integrity of commercial data analysisAdvises business partners on optimal usage of reporting to drive actionable insightsProactively understands needs of business partners and takes initiativePrepares and communicates advanced analyses to identify drivers and gaps in businessConducts key activities required in the annual Quota setting processCollaborates with regional and global Comm Ops counterparts on execution of Territory DesignOwns recurring analyses/models that track sales team resourcing and sizing – make recommendations as appropriateParticipates in AMR wide projects on process improvement and or system enhancementsRepresents AMR Sales Operations on multiple cross functional activitiesUnderstands and trains users on suite of Prospecting Tools to accelerate top of funnel sales activityDrives adoption of new commercial resources through hosting sales user education, training and on-boardingPerforms other duties and ad-hoc analysis as requiredPreferred Experience & Skills:Successful track record in Commercial Operations, FP&A, or a related commercial support role preferred2-3 years of direct work experience, related industry a plus but not requiredSelf-motivated, high drive, curious, and growth-mindset with desire to innovateBackground supporting various business partners with a focus on analytics and/or operational excellenceEffectively and concisely communicates complex topics with strong written and verbal communication skillsSelf-guided in identification, prioritization and execution of deliverables and projects.Demonstrated ability to multi-task, work in team settings, and work independently when required.Strong analytical, organizational, problem solving, critical thinking and project management skillsPossess an open, flexible, and positive can-do attitude with strong interpersonal skillsStrong attention to detail and commitment to deliver quality work in a timely manner with competing priorities.Knowledge of Microsoft Excel, PowerPoint, Office and Outlook and possess an innate ability to navigate through new software applications. Experience with SAP and Salesforce.com a plus.Education: Must have a B.A. or B.S., technical field preferred but not required.The estimated base salary range for the Sales Operations Analyst role based in the United States of America is: $50,500 - $75,700. Should the level or location of the role change during the hiring process, the applicable salary range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
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