Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our CompanyChanging the world through digital experiences is what Adobe’s all about! We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We’re on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!Digital Experience Account ManagerDigital Experience AMs are dedicated account managers who quarterback account management and strategy for Transformational and Enterprise Accounts.Digital Experience AMs are responsible for maintaining current business and identifying expansion opportunities across Adobe solution portfolioWhat you'll DoAccount Management – Own the customer relationship across all solution segmentsAccount Strategy – Responsible for developing over account strategy, partnering with EAs and Account SCs to define technical vision and roadmapBusiness – Develops business case to deliver One Adobe story, focusing on business vision that supports a customer’s long-term strategy & use casesUpsell & Renewal – Responsible for the overall account health, ensuring that renewal risks are identified and addressed as well as expansion opportunities are identifiedCross-Sell – Partner with Marketing to find opportunities to expand and sell new solutions and overseeing full sales opportunity lifecycleWhat your Primary Accountabilities will beAct as trusted advisors to senior partners and lead strategic account planningManage overall account across solution segments, coordinating resources to ensure alignment to overall account strategyIdentify and convert expansion opportunitiesActively manage renewal process, proactively identifying and addressing risk factorsPartner with technical experts (EAs and Account Meet or exceed quota for assigned territoryDeliver bookings / revenue across the full Adobe solution lineDrive ongoing value confirmation and provide insights into industry trendsWhat you need to succeedStrong communication and relationship building skills to become trusted client advisorAbility to position and communicate the value of Adobe products across solution segmentsIdentify opportunities for expansion or implementation of broader Adobe solution portfolioStrong project management skills to coordinate dedicated, pooled and solution specific resourcesUse client health data to identify adoption issues and proactively make recommendationsAt Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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