HKT Sales Adminstration Assistant

Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Sales administrative assistant provides support to the sales teams in Hong Kong and Taiwan. This person is responsible for assisting sales teams to follow up with customers for operational issues like contract renewals, carrying out administrative tasks such as coordinating meetings and office communications, and performing clerical duties like completing expense reports or sales proposals. Some of the descriptions of tasks include but not limited to:Support HKT Sales Leaders on overall DME/DX/Professional Service team communication, team meetings, schedule activities & follow-up execution, and collect feedback, reporting, etc.Follow up on renewal customers with reminders.Customer/partner payment chasingFirst-level customer profiling esp. for License Advisory nomination screening: e.g. search for info like subsidiaries, key contact, financial reports, etc from the internet.License Advisory leads collection for review and reportingFirst-line local inbound call inquiry for HK businessSupport on ad-hoc channel/partner/customer requests, such as SPP status, NGO enrollment, pricing level check, purchase history check, company name change, license transfer, etc.Skills and Abilities:Excellent verbal and written communication skills in English, Cantonese and Mandarin.Comfortable with multi-tasking and leading multiple priorities and/or projects at the same time while maintaining a positive and outgoing demeanor.Strong digital literacy.3 years of office experience.Strong attention to detail and follow through.At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.