Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe a leader for fifth consecutive year in 2022 Gartner® Magic Quadrant™ for Digital Experience Platforms and Adobe named a leader in the 2021 Gartner® Magic Quadrant™ for Digital Commerce People buy experiences, not products. Consumers now expect brands to understand them and deliver relevant, personalized experiences across their entire customer journey – from paid, social, email, push to onsite or in-app experiences. In fact, brands need to make the experiences they build, all about each individual consumer, so at each touchpoint, consumers feel uniquely understood and important. And this is particularly true in the world of e-commerce. Adobe is transforming the way brands and businesses think about e-commerce and changing the world through digital experiences. The challenge The evolving realities of a digitally driven society were punctuated with the acceleration of e-commerce during the COVID-19 disruption for businesses. Businesses require an agile e-commerce platform that is flexible when external or internal conditions necessitate change. All the while, companies can’t afford for these pivots to take months or years to materialize. Solution Architects help Adobe Experience Cloud customers succeed by advising them on the right experience driven commerce strategies, product implementation approaches, and professional services needed to meet their business objectives. As a Solution Architect, you will partner with Adobe sales teams during the sales cycle to conduct customer discovery, scope out a roadmap of professional services, and present your proposal to the customer. This involves maintaining a keen understanding of the Adobe product strategy, service offerings, and sales pipeline to identify opportunities where Adobe Customer Solutions can bring significant business value to our customers (such as increased revenue, improved customer experience, and reduced marketing spend). What you’ll do • Operate in a fast-paced environment where you will be responsible for driving multiple customer opportunities in parallel • Partner with Adobe sales teams to conduct business and technical discovery with customers • Problem solving with novel solutions, architectures and use cases to help customers meet their objectives • Develop robust recommendations, proposals and scope of work documents for Adobe Customer Solutions engagements while also identifying critical dependencies & gaps • Present your proposals to executive-level customers in a clear and compelling way • Help customers understand Adobe’s capabilities and the transformative power of Experience Driven Commerce • Continuously improve the Solution Architecture team’s knowledge, methodologies and customer-facing collateral What you need to succeed • 5 to 15 years of experience working in a top-tier consulting or technology organization • Strong drive to solve customer problems and rapidly convert pipeline opportunities into closed deals • Worked on: Adobe Commerce (Magento) & be well-versed with Magento native features and respective configurations • Balance of business and technology acumen, including ability to articulate high-level technical solutions to business problems and to tie your solutions to program success criteria • Outstanding problem solving and analytical skills, including ability to create clear observations, analysis and conclusions based on customer interviews and data • Excellent customer facing skills with experience presenting to and achieving buy-in from senior executives (managers, directors, VPs, CMOs, and CXOs) • Outstanding communications skills both oral and written (e.g., PowerPoint) • Ability to multi-task and prioritize across multiple sales opportunities at the same time • Team player who can collaborate with multiple stakeholders to arrive at the best solution • In-depth understanding of the typical use cases and integrations of Experience Driven Commerce implementations • High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing disciplines • Bonus: experience with Adobe Experience Cloud or other Adobe solutions, other e-commerce platforms • Willingness to travel up to 40% of the time • MBA or equivalent advanced degree preferred At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status. About Adobe Customer Solutions Adobe Customer Solutions is focused on services designed to accelerate your journey toward becoming an Experience Business. Our global learning teams and consultants expertly deliver on outcome-based, scalable strategies that realize the value of Adobe solutions and beyond. Adobe Overview Adobe (NASDAQ: ADBE) is changing the world through digital experiences. Our creative, marketing and document solutions empower everyone — from emerging artists to global brands — to bring digital creations to life and deliver them to the right person at the right moment for the best results. We focus on two market categories where content is critical: Digital Media and Digital Marketing. Producing and publishing the world’s most compelling content is the heart of our Digital Media business and optimizing investments in that content is the basis of our Digital Marketing business. No other company helps manage the entire lifecycle of content like we do. And, no matter what your role at Adobe, you’ll play a part in shaping the future of digital experiences. Join our team!
View Original Job Posting