Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Job DescriptionAs Solution Architects in the Product Development Organization, we are primary drivers for making customers, field teams, and partners successful in their implementation and adoption of Adobe Experience Platform and Applications. We work with Adobe’s strategic customers and field teams to ensure technical success, product adoption and advancement. Based on customer usage and feedback we identify and drive product innovation through the development lifecycle. We work to establish standard methodologies and technical guides for the broader Adobe ecosystem to increase product adoption, enablement and customer success.What You’ll DoWork closely with customers and implementation teams to understand functional requirements of specific use cases.Guide in solution architecture recommendations and provide enablement across applications and services to field teams, customers, and partners as a trusted advisor to help ensure customer success and scale the business.Work with customers, support teams, product and engineering to help resolve critical customer issues and drive requests to resolution.Author and deliver use case implementation and developer guides that serve as a reference for customer and partner implementations and technical enablement.Find opportunities for product improvements and new solutions through the implementation process. Drive innovation into the product development lifecycle and tooling development.What You’ll Need to SucceedDeep experience with enterprise architecture, experience with Adobe clouds and solutions.Good interpersonal skills with ability to work across business and technical partners. High level of energy, personal drive, and positivity. Ability to drive a meeting agenda and respond with credibility and executive presence.Team oriented, ability to adapt to needs and demands of internal and external partners.Ability to coalesce and communicate sophisticated ideas effectively both verbally and in writing.Ability to identify action items, coordinate and drive initiatives across teams to establish expectations and track progress.Passion for new challenges and learning about industry and technology trends, inventive and able to absorb concepts quickly.Technical curiosity to dive deep and learn the technology to resolve issues and establish technical credibility.Experience leading implementation efforts of business applications at large enterprise customers across the phases of discovery, design, develop, deploy, and run & operate.Experience in product development and driving product advancement through the software development lifecycle.Familiarity with REST APIs (send/receive data to/from Platform in real-time).Familiarity with web and mobile technologies; browsers, cookies, HTML, JavaScript.Experience with advertising and customer experience technology (DMPs, DSPs, Ad servers, Ad Exchanges, Cross-Device Tracking platforms, Email systems, customer data marts, etc.)Familiarity with data warehousing, analysis, and customer data environments (including data storage, movement, security, CRM systems, BI Tools)Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $146,400 -- $275,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
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