Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity:From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product.Adobe’s Digital Strategy Group (DSG) has the dual mandate of bringing Adobe’s vision of digital innovation to our customers and to our field organisation. DSG defines innovative industry-specific visions and provides customers with guidance on digital experience to create value for their businesses. We consult C-level leadership at Adobe’s Digital Experience (DX) enterprise customers on strategies for customer-experience transformation and digital innovation.The role:An Adobe Digital Strategist is responsible for supporting and delivering customer strategy engagements across multiple industries. During engagements (typically 3-6 weeks in duration), you will conduct analyses, develop insights, and deliver practical recommendations that inspire and delight customers. Customer engagements employ Adobe’s value frameworks, digital benchmarking resources, customer-journey mapping capabilities, organisation assessments, architecture audits and other techniques. You will work with senior executives and use your experience to become a trusted advisor.In addition to delivering client engagements, you will also support the creation of compelling industry visions with a distinct point of view based on trends, digital innovation, use cases for Adobe technology, value justification, and relevant research.When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we design and the customers we support. What you’ll do:As a Digital Strategist, you will take part in multiple strategy engagements for senior customers. For each engagement, you will join a robust team that is passionate about developing insights and recommendations! We seek candidates who can contribute the following areas: Experience design — run ethnographic interviews and experience diagnostics to understand customers’ unmet needs. Build brand-new web and mobile app experiences that delight our customers’ customers and improve performance. Use Adobe XD in hands on workshops to rapidly prototype and test new designs. Analytics and benchmarking — use Adobe’s unparalleled analytics dataset to show customers how their digital business compares within industry. Reveal insights from their own reports and the corresponding actions to optimize performance and customer experience. Economic impact analysis — assess how improvements to customer experience and business capabilities will grow revenues, reduce costs, and generate business value. Size potential opportunities to prioritize short- & long-term recommendations. Help customers write business cases to quantify value and rationalize technology investments.Experience architecture — assess customers’ technology landscape and data strategy to understand current implementation and usage. Recommend new solutions, integrations, and use cases to enable improved customer experiences. You will also contribute industry leadership in the following ways: Industry perspective – collaborate to define Adobe’s perspective on impactful industry experiences by working with deep subject matter specialists.Industry & partner strategy – collaborate on Adobe’s strategy to deepen its customer footprint in core industries. What you’ll need to succeed:MBA or equivalent advanced degree Passion for digital experiences and cloud technologyConsulting experience, e.g. discovery, analysis, value modelling, and synthesising opportunitiesAnalytical and quantitative problem-solving skills, including conducting research, data analysis, developing hypotheses, and synthesizing recommendationsExecutive presence and communication to engage at the CXO levelExperience in matrixed environments with remote support functions and hybrid teamsAppetite to work across multiple industry verticals and quickly grasp industry specific driversShown leadership abilitiesBe self-managed, adaptable, and committed to customer successIf you have experience in a leading technology company, consulting organisation, or marketing department and/or experience in developing or performing digital or marketing strategies that will be a bonus but isn’t required.Our Digital Strategists may travel <30% of the time but usually less.As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com.Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
View Original Job Posting