Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Cloud Provisioning Team plays a critical role of giving enterprise customers access to their products with an exceptional customer experience. We are looking for a Provisioning Analyst to work within a fast-paced work environment to meet the needs of thousands of our B2B customers.In this role, you will provision and deliver enterprise products to Adobe’s B2B customers. This role requires an energetic and motivated individual with excellent organization skills and strong attention to detail to work cross functionally across Adobe.What You Will DoSuccessful provisions and delivers products to customersFocused attention and analysis on customer requests to ensure fulfillment and responses are accurate and supportableIdentify ways to improve processes and effectively provide the best customer experienceMonitor and communicate issues, impediments and/or delays to managementPartner and maintain strong communication with worldwide and cross functional peers to develop effective relationshipsWhat you need to succeed3+ years of experience in operational or functional rolePassionate about delivering the best customer experience.Strong attention to detail with an ability to handle multiple high-reaching priorities.Excellent written and oral communication skills.Ability to deal with ambiguity.Work with Microsoft products such as Excel, PowerPoint, Word, SharePoint, and Teams. Experience with MS Dynamics, Salesforce.com, SAP a plus.Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $52,400 -- $109,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
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