The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!WHO WE ARE: The Trade Desk is leading the way to the future of marketing by changing how advertising is bought and sold. Working with the largest brands and agencies around the world, our technology platform helps consumers discover products they want by enabling advertisers to target and reach them on the right channels at the right time. Our platform enables ad buyers to create, manage, and optimise data-driven digital advertising campaigns across all channels, including connected TV. We offer unparalleled audience scale and reach, evaluating nearly nine million queries across the internet every second. It is the unique combination of the power of our platform and the expertise of our people that puts our customers in a position to succeed. Employees join The Trade Desk to discover opportunity, contribute to our customers’ success, and be part of building the future of marketing. You’ll work with creative, compassionate, and collaborative colleagues that share a passion for making the internet better for all – a combination that simply can't be beat. When you join The Trade Desk, you’re joining a family. We have open space work environments, adjustable sitting/standing desks, and a celebrated open-door policy (at all levels) that can inspire out-of-the-box solutions and camaraderie among your coworkers. The competitive compensation packages, full benefits, stock options, and additional discounted stock purchase opportunities, catered lunches, and offsite team building activities may cause slight to severe jealousy among your peers. WHAT YOU'LL DO:Manage and grow a roster of key agency accounts Work closely with the Trading team to rapidly onboard new customers Work closely with Sales to identify ways to grow current accounts Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns Provide continual training to clients as new features are added to The Trade Desk Work with Product Management to help define features and drive enhancements to The Trade Desk platform Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides Grow and build client relationships, ensuring you have regular client meetings. WHO YOU ARE: A client services pro, you’re comfortable managing and growing lots of agency accounts, and able to prioritise between a hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities. Online advertising experience required; including client-facing experience Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus Experience managing CPA, CPC, and CPM marketing campaigns Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies Effective time management skills – ability to prioritise and meet deadlinesThe Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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