GM, Client Services

Company: The Trade Desk
Company: The Trade Desk
Location: Los Angeles
Commitment: Full time
Posted on: 2023-05-03 17:13
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!WHAT YOU WILL BE DOING:Building strong relationships with executive level leadership, external Clients and internally to drive effective team strategies and is the voice of change.Engaging with the broader industry to help drive TTD’s forward-thinking Initiatives.You will be part of the North America Client Services leadership team and actively contribute to how the organization evolves, as well as be part of the committee which determines which areas to focus on and how to ensure quality control and consistency across all the regions. Work closely in partnership with the Client Services and Business Development leadership teams to scale high growth, building the team to exceed revenue targets.Build strong relationships with Client executive level leadership and internally to develop effective team strategies and drive change. Take a pro-active approach working with Agencies, Holding Companies, and Brands in planning and scaling the business to achieve high growth plans.Drive vision & purpose and take a multi-year view in decision-making.Ensure management team is aligned in assigning accounts and planning the organization for the long term.Proactive in attracting top talent and ensure the development of talent at all levels within the team, which includes succession planning and overseeing hiring at all levels.Unblock and resolve issues that are impacting the team’s ability to hit goals by collaborating with cross functional leadership and optimizing processes.Fully own the client support structure and portfolio product needs along with translating the needs of our clients and informing our product strategy.Ability to take on complex problems and create routes to scalable solutions quickly, decisively, and resourcefully.Guide and manage different and unique career development tracks within the Client Service organization.Set the tone for the CS regional team and add to the national CS organization’s culture and values.WHO YOU ARE:A proven leader who can inspire, motivate and drive scaled team performance.Someone who takes a multi-year view when planning and making decisions.Your extensive media experience as well as programmatic knowledge is highly preferable.10+ years of strong people management experience.A natural leader and motivator of people with a collaborative team approach.Ability to build strong relationships with internal and external stakeholders, executive team, and industry groups.Highly organized, strong attention to detail with the ability to execute in an intense and fast-paced environment.Extensive experience in Client Services as well as new business development.Ambition to develop and grow.Excellent influencing and negotiation skills.Ability to Identify business and organizational Improvement opportunities and develop strategies to capture those opportunities.#LI-KS1Our Compensation and Benefits ( for NY, CO, CA, and WA residents only)At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range.  The base salary range for this role is$153,300 -$281,100In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role.  The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.  All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.The Trade Desk also offers a competitive benefits package. Click here to learn more.Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave.  The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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