Technical Account Manager (Inventory)

Company: The Trade Desk
Company: The Trade Desk
Location: Hamburg
Commitment: Full time
Posted on: 2023-05-03 17:13
The Trade Desk revolutioniert die Art und Weise wie globale Marken und Agenturen datengetriebene digitale Werbung aussteuern können. Wie? Als weltweit führende unabhängige Plattform für Media-Einkauf, ermöglichen wir es unseren Kunden zielgerichtete und damit für Endkonsumenten relevante Werbung auszuspielen. Dabei setzen wir neue Standards in Bezug auf globale Reichweite, Targeting-Genauigkeit und Transparenz. What you’ll do: Technical Account Managers oversee integrations with clients, inventory/publisher partners, data partners and others. The TAM is responsible for guaranteeing the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance. They serve as liaisons between our partners and Engineering teams. This candidate isn’t expected to build software, but will be leveraging multiple technologies and tools to manage complex & custom integration projects. The Technical Account Manager should be a solution-oriented advisor and must be able to understand and communicate advanced engineering concepts to non-technical stakeholders. In addition to serving as a technical advisor the Technical Account Manager will also help identify new opportunities where our products can better help our partners’ businesses.  WHAT YOU'LL DO:Strong acumen for technical account problem solving – including analytic, troubleshooting, and general problem-solving abilities. Great written & verbal communication skills — The person in this role will act as a key advisor to our company’s largest clients and partners. It’s important to provide timely, professional customer service while making sure the projects stay on track.  Candidates will also be responsible for documenting the client’s project and keeping the team up to date on the status of the project Project management abilities — The person in this role will manage long-term (multi-month) integrations, and will be responsible for setting timelines, keeping all stakeholders up to date, and independently driving the process forward. Superb attention to detail is an absolute must. Experience with a formal project management method is a plus. Ability to influence people — Clients often come in with an idea of what they want to do and this candidate will be responsible for advising them on the best possible solution, even if it’s not what the client initially thought they wanted. This person will become a technical expert and must be able to act accordingly to consult with the client on their best solution.  Fast learner — Candidate must be able to quickly grasp & learn new technical subjects and be able to explain them to others. Selfless Team Player – The person in this role will interact with business, engineering, product and clients, representing many different types of personalities and opinions. Candidate must be able to communicate and navigate between all parties.  WHO YOU ARE:Relevant experience in a technical client-facing role with experience working with DSPs, ad exchanges, SSPs, or ad servers Experience with managing supply side integrations and solid knowledge of the IAB oRTB specs and guidelines Proficiency in JSON and REST APIs Experience with SQL, web technologies/web programming languages is strongly preferred Demonstrable creative thinking and problem-solving abilities Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders Business fluent in English and German is essential The Trade Desk akzeptiert keine unaufgeforderten Lebensläufe von Personalvermittlern. Für den Fall, dass ein von einem Personalvermittler, ohne Vertrag, eingereichter Kandidat eingestellt wird, werden keine Honorare gezahlt; derartige Lebensläufe gelten als alleiniges Eigentum von The Trade Desk. The Trade Desk ist ein Arbeitgeber, der allen gleiche Chancen bietet. Alle Aspekte einer Anstellung basieren auf Leistung, Kompetenz und unseren Geschäftsanforderungen. Wir unterscheiden nicht nach ethnischer Herkunft, Hautfarbe, Religion, Familienstand, Alter, nationaler Herkunft, Abstammung, körperlicher oder geistiger Beeinträchtigung, Gesundheitszustand, Schwangerschaft, genetischen Informationen, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Veteranen-Status oder einem anderen Status, der durch staatliches oder lokales Recht geschützt ist.
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