Technical Writer

Pay Rate:$52,250.00 - $78,375.00Technical WriterStatus: Exempt (salary)                                                                     Department: Systems Engineering (283)Position SummaryThe Technical Writer individual is responsible for writing, editing, and maintaining product documentation.  This individual will work with the Customer Support Department and Engineering to produce comprehensive technical manuals for the Plug Power product lines. The individual will also assist in the development of training manuals and documentation. The successful candidate will be motivated, self-directed, and have the ability to work effectively in a team environment.Core Duties and ResponsibilitiesDevelop and maintain a process for managing all product related technical literature, to maximize efficiency of product manual development.Develop and maintain structured processes, standards and templates for Plug Power product manuals and other product related material.Develop layout and styles guides for product, service and training manualsCompile technical content from product engineering and edit copy to create product manual text.Write, proofread, and edit copy for manuals and other related documents.Prepare graphics and copy layout according to established formatting practices.Adhere to and enforce Plug Power document approval and control processes.Communicate consistently and effectively to all cross-functional teams to ensure improvements and changes are understood, and questions are answered to move projects forwardRepresent Plug Power in a professional manner in all interactions; support the philosophy of the organization to provide high-performing technology to maximize customer satisfactionPerforms other related duties as assignedEducation and ExperienceBachelor’s degree in a technical field or equivalent work experienceHigh proficiency with documentation development and publishing software. Experience with Adobe FrameMaker (ver 7.1 or later), Adobe Acrobat, MS Office, and graphics editing software (Photoshop, Illustrator) or similar required.Previous experience working in a single source or structured (XML) documentation environment preferred.Proficiency with technical drawing and modeling software (PRO-E, ProductView, Autocad, etc…) preferred3+ years related work experience.Excellent verbal and written communication skillsDemonstrated analytical abilities with strong attention to detailMust be driven and self-motivatedMust possess the highest ethical standards and a commitment to work qualityWe offer a fantastic total rewards package at Plug, and a brief summary is below:✓ Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment.  If you are interested in this position, we’d ask that you apply.✓ The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.✓ Health, Dental & Vision Insurance eligibility starting from the first day of hire✓ 401(k) with 5% company match✓ Bonus eligibility✓ Paid time off including vacation, personal and sick time✓ Paid Holidays✓ Wellness Reimbursement Program✓ Potential to apply for Tuition Reimbursement✓ Employee Referral program✓ Employee Assistance ProgramPlug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.