Financial Shared Services Associate – AR Team

Financial Shared Services Associate – AR Team SupportStatus: Non-exempt (Hourly)                                                                       Department: Finance/AccountingPosition SummaryThe Financial Shared Services AR Team Support role is primarily to provide support for Accounts Receivable Team members. The ideal candidate should exhibit exceptional customer service skills, a positive attitude, strong excel knowledge, willingness to learn and a solid attention for detail. The AR Team member must be able to take direction and provide general support while operating independently to complete assigned tasks on time.  Additionally, the successful candidate is also a service-oriented person who enjoys high volume transactional responsibilities and takes pride in the accuracy and thoroughness of their work. The FSS Associate will also be expected to interact professionally, both internally and externally throughout the business, with customers and vendors of Plug Power.Core Duties and ResponsibilitiesManage the Accounts Receivable email, communicating with customers and internal team and management as necessaryAbility to multitask a high volume of requests to pull backup for invoicing submission requestsApply customer payments received to open Accounts ReceivableUpload a high volume of invoices created to multiple customer portalsDaily AR Reporting, Invoice Reporting and PO Tracking updatesMaintain a strong internal control environment compliant with SOXBuild and maintain effective cross-functional relationships within the organization; engage with cross-functional partners proactively in completion of job responsibilitiesSupport ongoing process improvement projectsRepresent Plug Power in a professional manner and in all interactionsPerform all other duties as assignedAd hoc reporting and requests as necessary for the AR TeamEducation and ExperienceHigh school diploma or equivalentAt least two years of experience in a customer service or detail-oriented role requiredApproach all work activities with a customer service focusComputer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook.Strong verbal and written communication skillsUncompromising dedication to qualityDemonstrated analytical abilities with strong attention to detailAbility to manage complex projects and multi-task effectivelyExcellent follow-throughMust be driven and self-motivatedPay Rate:$22.12 - $31.68We offer a fantastic total rewards package at Plug, and a brief summary is below:✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment.  If you are interested in this position, we’d ask that you apply.✓The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you. ✓Health, Dental & Vision Insurance eligibility starting from the first day of hire✓401(k) with 5% company match✓Bonus eligibility✓Paid time off including vacation, personal and sick time✓Paid Holidays✓Wellness Reimbursement Program✓Potential to apply for Tuition Reimbursement✓Employee Referral program✓Employee Assistance ProgramPlug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status