Quality Manager

Quality Manager Status: Exempt (salaried)                                                                 Department: OperationsPosition SummaryThe Quality Manager plays a vital role in the development, refinement, and implementation of the system and tools to assure production quality.  This role will lead a team of Quality Engineers and Technicians to flow down acceptance criteria, establish testing protocols, document & control procedures, collect & analyze data, develop & maintain quality metrics, and drive root cause analysis of product and process defects, developing containment, corrective, and preventative actions.  The ideal candidate for this position will possess a thorough knowledge of quality management systems, strong leadership skills, and a demonstrated track record of success in a fast-paced manufacturing environment.Principle AccountabilitiesReduction of manufacturing defectsDevelopment and maintenance of quality metrics dashboard (KPI’s)Maintenance of quality manual and proceduresCore Duties and ResponsibilitiesLead the Quality Team in implementing quality assurance system and quality control toolsDevelop, maintain, and communicate quality performance metrics (KPI’s)Manage quality manual and document control processManage factory acceptance testing criteria, protocols, and data collection processManage instrument and tool calibration processSupport corporate quality system compliance and certification initiativesManage internal quality inspection and audit processDrive quality initiatives down to the production technician level to advance our implementation of continuous improvement principles and establish these efforts as part of our cultureLead root cause investigations to drive corrective and preventative actionsWork with the production team to ensure thorough and timely dispositions of non-conforming material to maintain continuity of production and containment of problems before they reach the customer.Develops and maintains a detailed understanding of Plug Power products and related manufacturing objectives and constraints.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team efforts by accomplishing related results as needed.Represent Plug Power in a professional manner at all times and in all interactions.Perform all other duties as assigned.QUALIFICATIONSEducation and Experience BS degree in Engineering or Operations ManagementISO/TS Quality Systems implementation & compliance8D Structured problem-solving processSix Sigma green belt/black belt preferredTen (10) or more years of related quality work experience; experience within a high-tech manufacturing operation is highly preferred  Proven track record of helping to drive manufacturing quality improvement projectsDynamic interpersonal skills and the ability to translate complex methodologies to diverse audiences and stakeholdersUncompromising dedication to product qualityDemonstrated analytical abilities with strong attention to detailProficient with Microsoft Office softwareAbility to manage complex projects and multi-task effectivelyAbility to role model high standards of professionalismExcellent follow-through Must be driven and self-motivatedPay Rate:$86,815.00 - $138,904.00We offer a fantastic total rewards package at Plug, and a brief summary is below:✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment.  If you are interested in this position, we’d ask that you apply.✓The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you. ✓Health, Dental & Vision Insurance eligibility starting from the first day of hire✓401(k) with 5% company match✓Bonus eligibility✓Paid time off including vacation, personal and sick time✓Paid Holidays✓Wellness Reimbursement Program✓Potential to apply for Tuition Reimbursement✓Employee Referral program✓Employee Assistance ProgramPlug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.