It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job DescriptionJob Title: Procure-to-Pay IT LeadDepartment & Team: IT - Go To Market ApplicationsSummary:Genesys is looking for a highly driven IT Lead for Procure to Pay systems. This is a unique position which requires deep functional and technical expertise coupled with the ability to solve problems creatively and effectively. In this role, you will partner across the organizations to analyse current state needs and challenges, identify improvement and automation opportunities, develop a backlog of user requirements, propose business and system architectures, best practices, initiate proof of concept effort for specific capabilities and work with IT development team to enable the product(s) – both off the shelf and custom. Key Responsibilities:• Design P2P systems solutions and workflows that lead to process efficiency and customer satisfaction improvements, including but not limited to the management of Coupa• Partner with various stakeholders (Procurement, Finance, Accounting, Shared Service) to identify area of improvement, define scope, document business requirements, gain consensus, communicate progress, coordinate test and implement solutions• Perform detailed analysis of complex business process requirements and provide appropriate system solutions• Design, customize, configure, and test ERP systems / Procure to Pay systems • Be a subject matter expert and train/mentor teammates and business personnel as needed • Ensures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation/planning process to obtain diverse perspectives• Responsible for the P2P related internal controls; ensure robust controls and SOX/ITGC compliance• Provide Level 2 and 3 support on service incidents related to P2P systems Minimum Requirements:• 12+ years of Deep domain expertise in Procurement, vendor master, sourcing, contract management, Account Payable, T&E processes. • 5+ years of demonstrable experience in solutioning and implementing end-to-end system solution for Procure-to-pay domain• 5+ years of extensive demonstrable experience in support and configuration of P2P applications (Coupa, NetSuite, Workday Financial) with preference shown to technical accreditation• Sound knowledge in other P2P and T&E applications like Kyriba, Concur etc• Demonstrable experience in improving Procurement system processes and creating operational efficiencies.• Good knowledge in automate, integrating procurement systems such as RPA systems. • Sound knowledge in project management process and concepts. • Strong understanding of Scrum, Lean, XP, Kanban, or other agile development techniques• Demonstrated ability to effectively communicate with all levels of the organization. • Good influencing, facilitating, and consulting skills in working with stakeholders across business functions. • Ability to quickly adapt to the changes and manage deadline pressure, ambiguity and change effectively. • Ability to handle multiple tasks and adapt to changing priorities. • Self-motivated and able to work on critical tasks independently and as a member of a team. • Bachelor's degree or master’s degree in Computer Science, or equivalent experienceAbout Us:Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.Covid-19:Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures continue to be updated. Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
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