Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?As a Senior Software Developer on the Workforce Engagement Management (WEM) / Gamification Development Team, you will be responsible for the development of backend services based on AWS cloud-based microservices used to deliver mission critical, cutting edge communication products. You will work in a fast-paced environment where continuous change, innovation, and experimentation are a given. WEM innovates in domains like scheduling, forecasting, safe long-term storage of data, form builders, speech analytics, machine learning, data science, reporting and gamification. We are currently looking for a Software Engineer who have expertise with Python back-end development to help us increase the reach of our gamification features.Key Responsibilities:Continuously improve a system deployed in production without downtimeDesign, development, and testing of features/functions delivered via platform components and/or services that are highly scalable, available and reliableStay current with industry developments and new trendsRecommend new technologies as components of a solution when appropriateTaking ownership of features beginning to end: from design documents and reviews to acceptance testing and deploymentMinimum Requirements:BSc in Computer Science or Software Engineering5+ years of experience developing production ready Python codeExperience with the full application lifecycle from development through deployment and supportDemonstrable understanding of scalability and availability in distributed systemsWorking experience with REST APIsWorking experience with Amazon Web Services (EC2, Lambda, S3, SQS, SNS, etc.)Desirable Skills:Experience with modern database systems like DynamoDB, NoSqlGitJenkinsSwaggerJava or JVM languages (Kotlin/Clojure)About Genesys:Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.comReasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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