Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Genesys is looking for a highly driven Snr IT Analyst to support revenue business process and related applications. The scope of systems and processes will be focused on Zuora RevPro, and solutions that interact with the revenue, ERP and CRM Platforms. In this role, the Analyst will integrate, customize, and deliver enterprise-level software deployed within the context of Revenue / Financial applications. The Analyst will be responsible for providing their technical expertise to help improve processes, drive scale and deliver high value solutions in Revenue domain.Primary Responsibilities: Perform FIT GAP analysis on the Business requirements with Zuora RevPro functionality.Configure Zuora RevPro to meet Business requirements.Translate Business requirements into functional design documents and technical designs.Develop unit test cases, expected results as per business requirements and processes.Prepare mock data to mimic business scenarios and perform unit testing.Perform certain administrative functions including but not limited to permission management, reports, ASC 606 rules, supporting system upgrades, and guide users on RevPro best practicesHands-on analysis and debugging of system and integration errors and issues, including recommendation of solutionsCoordinate with the integration team to support new enhancements and debug system issuesSupport and manage the change management process, including monthly/quarterly certifications for SOX compliance.Requirements: Must have 8-10 years of overall experience in implementing and integrating software solutions, ideally in Billing & Financial SystemsMust have 4-5 years of Zuora RevPro – Experience with building templates, profiles, policy & rules setup, object models, adjustments, settlements, renewals process in Zuora RevproMust have high proficiency in translating business cases into solutions, leveraging the out of the box configuration capabilities of Zuora as well as technical solutions based on Zuora APIs, data exports and loads and advanced configuration.Advanced RevPro familiarity (level 2 carves, bundle configuration, data augmentation, stage validation, etc.) is preferred.Strong knowledge of revenue practices, including ASC-605 and ASC-606Demonstrated experience in working in a role with direct stakeholder interactionsExperience with solution implementation in the areas of order-to-cash, finance, and accounting.Experience in integrating financial data across enterprise level applications is an added advantage.Knowledge about RESTful APIs and microservices architectureRevPro Certification is preferredKnowledge in Agile processStrong communication skills, including the ability to move fluidly between business and technology discussionsBachelor's degree or master’s degree in Computer Science, or equivalent experience.About Genesys:Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.comReasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting