Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Position : Data Modeler (Sr. Data Engineer)SummaryWe're looking for an experienced and passionate Data Modeler to join our team. Our vision is to empower Genesys to leverage data to drive better customer and business outcomes. Our batch and streaming solutions turn vast amounts of data into useful insights. If you’re interested in working with the latest data technologies, using industry leading analytics and visualization tools, and bringing the power of data to our customers’ fingertips then this position is for you!Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.Responsibilities :• Work in an agile development environment, constantly shipping and iterating.• Conduct in-depth business data analysis to design conceptual, logical and physical data models that support diverse data products aligned with the Data Mesh design principal.• Partner with business and technical teams to provide practical, resilient and adaptable data designs that meet current and future business needs.• Collaborate with various teams, architects, team leaders and members to facilitate the design and maintenance of data products and models. • Drive the implementation of standard modeling best practices • Document data flows, data exchanges, system interconnections and interfaces, ensuring alignment with enterprise data model• Maintain and update Data Design Documentation • Participate in data governance processes related to data quality and information management• Identify and recommend potential system improvements for existing processes and data flows• Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.Your experience should include• Bachelor’s degree in CS or related technical field.• 5+ years of experience in data modeling, data development, and data warehousing.• Delivery of physical data designs from logical models to physical models, including DDL scripts.• Experience curating Data Lake “Layers” (Bronze/Silver/Gold, Raw/Conformed/Curated, etc.)• Understanding of the Data Mesh design principals• Experience with data modeling tools (Erwin, SAP Power Designer) • Experience gathering data requirements and conducting analysis sessions with business and technical teams for data requirements analysis and solutions recommendation • Understanding of database technologies including NoSQL and SQL.• Experience working in an agile/scrum environment • Ability to work in a fast-paced environment where continuous innovation is occurring, and ambiguity is the norm.You might also have • Experience with AWS big data technologies - S3, EMR, Kinesis, Redshift, Glue• Experience with Big Data technologies and large-scale data processing systems (Hadoop, Hive, Spark, Kafka, Flink, Kinesis).Genesys is a leading provider of multi-channel customer experience and contact center solutions. With over 3,500 customers in 80 countries, Genesys orchestrates more than 100 million customer interactions every day across the contact center and back office. Genesys helps customers power optimal customer experiences that deliver consistent, seamless and personalized experiences across all touch points, channels and interactions. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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