Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?We are a rapidly growing technology company that provides solutions to enable organizations to deliver world class customer experiences, all while providing engaging experience to their employees. Our products are used by companies of all sizes and industries to optimize their operations, increase productivity, and enhance employee satisfaction.We are seeking an experienced Senior Director of Product Management to lead our workforce engagement management suite, which includes workforce management (WFM), performance management, gamification, and employee development capabilities. The ideal candidate will have a proven track record of developing and launching successful products and will be responsible for leading a team of product managers to deliver innovative solutions that meet the needs of our customers.Key Responsibilities:Lead the product management team in developing and executing the product strategy for workforce management and employee experience products.Work closely with cross-functional teams, including engineering, design, sales and customer success, to ensure the products are aligned with business objectives and customer needs.Conduct market research, gather customer feedback, and stay up-to-date with industry trends to inform product development and roadmap prioritization.Collaborate with the marketing team to develop go-to-market strategies and messaging that effectively communicates the value of the products to customers.Manage the product lifecycle from ideation to launch, ensuring timely delivery of high-quality products that meet or exceed customer expectations.Develop and manage the product roadmap, balancing short-term and long-term goals, and making trade-offs when necessary.Define and track key product metrics to measure the success of the products and use data to inform future product development decisions.Mentor and develop the product management team to ensure they have the skills and resources necessary to be successful in their roles.Qualifications:10+ years of experience in product management, with at least 5 years of experience leading product teams in a B2B SaaS environment.Experience developing and launching successful workforce management and employee experience products.Strong strategic thinking and problem-solving skills, with the ability to make data-driven decisions.Excellent communication and collaboration skills, with the ability to work effectively across teams and functions.Demonstrated ability to mentor and develop product managers to achieve their full potential.Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA preferred.We offer a competitive salary, benefits package, and the opportunity to work in a dynamic, fast-paced environment with a talented and supportive team. If you are passionate about product management and want to make a significant impact on the future of workforce management and employee experience, we want to hear from you. Apply today! Compensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $169,650.00 - $352,350.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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