Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Senior Software Engineer – Full stack We are looking for a Senior Software Engineer - Full Stack (Java and Angular), to join the development team responsible for the UI and Integration of the Pointillist Customer Experience Analytics platform. Major Responsibilities/Activities: Develop and deploy highly available, fault-tolerant software that will help drive improvements towards the features, reliability, performance, and efficiency of GENESYS Cloud/Pointillist. Work with development partners to shape the architecture, design, and implementation of new and existing systems to enhance their reliability, performance, efficiency, and scalability. Design and implement major changes and new features using Java, Spring and Angular. Contribute to the technical roadmap and ensure sprints include the remediation of technical debt. Leverage AWS technologies for the delivery of solutions Work as part of a cross functional Agile development team. Actively review code, mentor junior development staff, and provide peer feedback. Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices. Troubleshoot production issues and come up with solutions as required. Become a subject matter expert in the Pointillist UI and development practices Stay up to date on current technology trends, perform proof of concepts and make recommendations for the adoption of new technology. About You: Experience developing applications using Java, Spring, Hibernate (JPA), Angular Experience with REST-style web services and frameworks, especially Spring Boot Experience developing / managing / working with CI/CD pipelines. Strong understanding of Linux, AWS, and networking concepts. Ability to rapidly learn new software, frameworks, open-source tools and development languages. 5+ years of software development experience. Proven track record of delivery scalable software solutions Bachelor’s degree in Computer Science or related work experience. About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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