Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?In this position you will be part of the team setting the direction for our Core Platform Infrastructure.First and foremost, you will be a DevOps engineer with a passion in areas like automated deployment, observability, networking, reliability, disaster recovery, application performance and debugging. Your DevOps and software engineering background will aid in your success, along with operations skills you’ve picked up along the way.You will be engaged daily with our extended Services, Infrastructure and Security teams, working on delivering a reliable, high-performance solutions to internal and external customers. Day to day you will be helping monitoring our Kubernetes cluster, optimizing deployment pipelines for reliability, observability, cost, and performance on our Cloud first Kubernetes architecture. You’ll be building or improving the tooling that lets us verify all these enhancements with analytics.Minimum Requirements:Bachelor’s degree in Computer Science or 3-5 years Production based real-world experienceDeep knowledge and understanding of Kubernetes, containerization and Cloud First architecture.Practical experience in Terraform, Helm, Kubernetes, Kubernetes based application design, and CI/CD (GitHub Actions preferred) platforms is required.Desirable Skills:Practical Experience in Node.js/Java backend projects with REST API design and implementation is strongly desired.Distributed systems engineering knowledge like circuit breakers, feature toggles, eventing and distributed tracingKnowledgeable in some or all the major logging and monitoring platforms like Grafana, Prometheus, ELK Stack, NewRelic, and the major cloud systems like Cloudwatch and Azure MonitoringCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $80,600.00 - $167,400.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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