Senior Account Executive, Enterprise

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Senior Account Executive, EnterpriseGenesys has forged a new market sector and we are seeking extraordinary Account Executives who can be the catalyst for our continuing growth and success.With personal impact and gravitas, you will be comfortable around the C suite customers. With a consultative selling approach, you will be able to position the full Genesys portfolio to the customer with precision. We expect you to step into the customer’s shoes to help them see how they can reap the benefits our products will bring them. You can do this because you will have a deep understanding of industry drivers, challenges, and expected business outcomes.Our Account Executives work cross-functionally, and across regions, if required. They orchestrate internal teams as well as partners along the Sales Process to ensure the customer is provided with effective and knowledgeable service.  In this role, the primary responsibilities will include (but are not limited to):Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers and developing a deep understanding of their current and future environment.You will be comfortable with Technology and Technical concepts and will have the ability to translate those concepts into business advantage for your customersDeveloping strategic account plans for your accounts and executing the plans you have designed.Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers’ business, and sharing a compelling plan on how Genesys can help solve the customer’s business challenges.Pulling in overlay expertise to support value realizationProactively identifying and managing customer concerns or risks to guide the customer to the best-fit offer. Helping to facilitate a smooth transition from pre-commit thru to implementation Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future You will do all of this while maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining the longstanding relationships we have forged in Western Canada. Additionally, you will constantly be an advocate for the always upsell and cross sell opportunities with existing customers and a Brand Ambassador for Genesys.Other requirements7+ years experience of software sales experiencePreference for Cloud salesFamiliarity and comfort with subscription salesProven success with working at C suite levelTrack record of hitting your targetsAble to talk to sustained strategic account focus over a long complex sales cycleBS or BA degree or equivalent work-related work experienceAbility to travel up to 50%French is DesirableIt’s an amazing time to join Genesys, named by Gartner as a Leader in the 2021 CCaaS Magic Quadrant for the 7th straight year.#LI-AN1 #LI-RemoteAbout Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.