Workplace Experience Coordinator

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.Fixed Term Workplace Experience Coordinator (3 month contract) The Workplace Experience Coordinator is a member of the Real Estate and Workplace Experience team supporting the operations, vendor and event management, as well as the financial aspects of the team.  The Workplace Experience Coordinator is a hands-on position, working on varied tasks relating to the day to day management of our Paris  office and contributing to the goal of delighting Sonos’ employees and creating an atmosphere in which people thrive.  The ideal candidate is relentless about details, reliable and passionate about people.  You have a warm, outgoing demeanor, like having fun and enjoy building relationships.  You are not afraid to roll up your sleeves and jump when necessary.  You are a self-starter who likes to figure things out and a drive to get things done.  You get excited about working on a wide variety of projects and can easily change direction.  You are savvy at balancing the needs and emotions of both your customers and your team. What You’ll DoOperations: The Workplace Experience Coordinator will work closely with the Workplace Experience Specialist on building procedures:Front desk management – oversee the front desk operations including, but not limited to answering and directing phone calls, meeting room scheduling/coordination, and commuter pass distributionOffice supply, snack and beverage management – take inventory of office supplies, snacks and beverages weekly and place orders, as neededShipping/receiving – assist with the shipping, receiving and sorting of packages both national and internationalSecurity – enter guests into building management security system, check guests in, confirm NDAs are signed upon guest arrivalMaintenance – assist with the creation of preventative maintenance schedules and place service calls in a timely fashionCatering and Events: The Workplace Experience Coordinator will work closely with the Workplace Experience Specialist on catering orders and event management:Catering – place requested catering orders for all Sonos teams, accommodating dietary needs and allocating finances appropriatelyEvent Management – manage all aspects of event planning and execution.  Work closely with internal teams and external vendors on wants, needs, and budget.  Vendor Management: The Workplace Experience Coordinator will work closely with the Workplace Experience Specialist on vendor management including, but not limited to janitorial services, security, landlord, property management, catering and events.Financials: The Workplace Experience Coordinator will work closely with all members of the Real Estate and Workplace Experience team on financials:Expense Tracking – logging all expenses appropriately to confirm we are staying within our budgetPO Requisition and Invoice Approvals – working with accounts payable on opening POs, reviewing and approving invoices, and confirming vendors are paid in a timely fashion What You’ll Need:Basic qualifications: 6+ months’ experience in receptionist, workplace experience or customer service position Ability to be in-office 5 days/week at our Paris officePreferred qualifications: Attention to detail: ability to achieve thoroughness and accuracy when accomplishing a taskMulti-tasking: ability to do multiple tasks such as answer phones, greet visitors, respond to emails, ect. while staying positive Verbal and written communication skills; project courtesy, sincerity, and honesty in your communication while using the appropriate tone of voice and correct grammar Customer service skills; patient, attentive, knowledgeable, positive, and ability to read your audienceTeam player; able to successfully work with others by being reliable, positive and ready to assist, when needed. Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.