nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As a nCino University Trainer, you will be part of a high-performing professional services team focused on facilitating user training by working with the Professional Services teams to deliver how the nCino product can best meet our clients’ needs. Responsibilities Self-deliver and self-facilitate user training Demo and train customers, partners and administrators on the use of the nCino software as part of the implementation process Assist in content creation/preparation of training materials Technical Support and Customer Service for inquiries to nCino University Online Write customer facing nCino Knowledge articles from issues that have arisen and the solutions identified during the implementation process Facilitate technology training, onsite and remotely, using your understanding of the nCino Bank Operating System and interpreting that information to our customers in relation to their Bank or Credit Union’s business process Mentor junior level training staff Independently strategize training delivery methodologies with revenue generation goals Deliver technical training to customers (drawing on technical and/or CRM product knowledge for basic configurations of the Salesforce.com platform)Become Salesforce.com certified with one certification within your first six months of employmentAbility to serve as credible and effective advisor/coach, especially around change management (cultural, technical and business)Qualifications Required Bachelor’s Degree and 4+ years experience or an equivalent combination or exceptional performance Engaging public speaking/presentation skills Preferred Instructional delivery experience Banking/Lending experience Salesforce.com platform experience Detail oriented with good organization skills Excellent customer service and communication skills Willingness to learn and utilize emerging technologies Willingness to learn and dig deeper into current practices and suggest improvement when needed Ability to adapt to a fast-paced working environment Ability to work on group projects as well as independent thinking and proactive initiatives Travel Requirements This position requires up to 50% travel If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com. Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
View Original Job Posting