Accounts Receivable Specialist

The Accounting Specialist - Accounts Receivable provides general accounting assistance for this area within the Accounting team. The position performs tasks directly related to their area of expertise as well as assists with compiling information as necessary for outside auditors and tax service providers and assigned special projects.What You'll DoAccounting Collections Assistance: Oversees customer collections activity and develops collaborative working relationships externally and cross-functionally to provide customer account receivable collections assistanceReviews all customer collections activity and the aging of outstanding receivables and sends automated notices to customersFollows up and answers customer questions regarding late noticesReviews outstanding accounts and recommends to appropriate manager for escalating collectionsCollaborates with Customer Success and Sales regarding delinquent accounts to resolve issues to continue customer serviceEnters customer payments into the general ledger system as neededTechnical Accounting Expertise: Provides accounting expertise in assigned area of accounts receivableEnters customer invoice entries based on signed contracts; communicates with sales team on all new contracts and customers to ensure invoice matches intent behind the order; submits invoices through customer systemsAssists in queue of customer and sales team inquiries; researches and responds to questions; escalates more complex questions as neededInterprets contracts with available knowledge and implements credit memos within scope of authorityCompletes assigned month end tasks for Accounting ManagerDemonstrates knowledge and understanding of accounting skills, in applicable areas.Assists accounts receivable team on special projectsCompiles information for outside auditors, tax service providers, and other project personnel as requestedWhat You'll NeedSkillsAnalytical ability to interpret contracts and policiesProficient accounting software knowledge, along with generic computer skills requiredSpreadsheet skills preferredStrong communication/collaborative skills to work with many personalities inside and outside of the companyExperienceNo prior experience required if candidate meets education requirementsBookkeeping experience preferredEducationAssociates degree in Accounting is requiredBachelor’s degree a plusHigh school graduate with 3-5 years of progressive accounting experience would be considered in lieu of Associates degreeTravel RequirementLess than 10% travelWorking Conditions & Physical RequirementsDepending on assigned work location, walking outdoors between company campus facilities in a variety of weather conditions may be necessary to perform responsibilities of this positionMinimal telecommuting may be allowed for infrequent personal reasonsReliable internet access for any period of time working remotely, not in a Workiva office.Where You’ll WorkOur values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.Customer Success:  Always delight our customers.Trust: Rely on each other. Integrity: Do the right thing, every time. Collaboration: Share resources and work together. Innovation: Keep creating solutions and finding better ways. Inclusion: Support a diverse community where we all belong. Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.At Workiva, you’ll enjoy: Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and moreWork-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work. Learn more about life at Workiva: https://www.linkedin.com/company/workiva/Learn more about benefits: https://www.workiva.com/careers/benefitsWorkiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.  Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.#LI-BL1