Manager, M&A Program Management

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamThe Workday M&A Program Management Team is responsible for supporting Partner and Customer Service Operations and Customer Programs. Workday is looking for a Manager, Program Management to provide tactical day-to-day operations support to our team of experiences M&A Program Managers, customers, partners, and internal stakeholders. The MA&D team fulfill the critical role of key conduit and facilitator between the customer and the Workday services required to achieve seamless and efficient completion of their needs.About the RoleThe Manager entrusted with the support and development of their team of MA&D Program Managers has far reaching responsibilities, includingMaintaining and tracking skill and ability levels of all Program Managers, implementing a robust and comprehensive training program for each PM prioritizing their development in line with the needs of the business and their strengthsCreating, maintaining and promoting a positive work environment adherent to Workday cultural values focused on the employee experience by prioritizing professional development, understanding and meeting environmental needs and carrying out weekly 1:1s with team membersMaintain a holistic view of all in-flight programmes of work underway by team members, understanding their status, assisting in removing roadblocks and providing support where needed through to completionLead program governance and maintain key relationships with senior stakeholders within Workday, who are integral to the success of our support of customers' complex business changes. Teams can include but are not limited to Workday Legal, Security and Compliance, Privacy, Accounts Receivable, Subscriptions, Customer Success, Professional Services and Support at largeProvide regular updates to senior leadership on progress towards goals, team achievements, milestones and initiativesMaintaining a positive and engaged relationship with Customer Care leadership to improve customer experience concerning cases which may be a shared responsibility across teamsEstablish policies, operational procedures, and detailed process documentation as required to meet Workday security, best practice and contractual requirements with little to no supervisionIdentify technical systems capabilities and enhancements required, and collaborate with Workday Business Technology with minimal supervision to ensure effective deliveryLead enablement for MA&D Program Managers including communications, training, and support resourcesMaintain the MA&D future roadmap of enhancements, programs of work and policy changes and communicate these to appropriate Workday leadershipManage cross-functional project teams to ensure effective delivery of customer requirementsAbout YouBasic Qualifications5+ years of demonstrated successful leadership in program management or delivery of Business Event supportProven people leadership experience maintaining a productive, high performing teamExceptional project management skills. Demonstrated working knowledge or one or more product management methodologies (LEAN, PMI, Agile)Experience managing cross-functional teams and exemplary program management skillsSolid computer skills (Software Application, Case Management)Experience in operational reporting, spreadsheet management and KPI trackingExperience in Program Management tools and softwarePrior experience managing complex technical projectsNice to haveBachelor's degree and 10+ years in PMO/program management leadershipAbility to train, coach and mentor to an exceptional degree of professionalismStrength in relationship building and maintenance to facilitate expedient business outcomesProven ability to collaborate and build strong relationships within a team environmentPassion for customers and customer successDevelop employee training requirements to ensure staff is highly proficient with internal processesExcellent verbal and written communication and presentation skillsAbility to identify dependencies between complex programs/projects and determine impactProblem solver capable of translating issues into simple terms to facilitate discussion and decisionDetail-oriented and able to keep track of high volumes of data effectivelyProven track record of successfully managing more than one project at a time and delivering outcomes on timeAs a federal contractor, Workday is requiring all new hires to verify that they are fully-vaccinated against COVID-19 within 72 hours of beginning employment with Workday, consistent with applicable law. Workday is an equal opportunity employer. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact accommodations@workday.com to explore what, if any, reasonable accommodations or exemptions Workday is able to offer.Workday Pay Transparency StatementThe base pay range for the primary location of this job is listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, future potential and internal pay parity. For more information regarding Workday’s comprehensive benefits, please click here.Primary Location: USA.CA.PleasantonBase Pay Min to Max Range: $135,000 - $202,400Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!