Senior Director, Field Services – State & Local Government

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWorkday is the leader in enterprise-class, software-as-a-servic​e​ (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations.About the RoleThe Senior Director of E&G Field Services – State & Local Government will be responsible for the planning, management, and execution of all Professional Services business development activities for a team of field services executives. You will be a key team member of the Workday Customer Experience team, working alongside the Workday sales team, driving Workday subscription sales in the State & Local Government sector and driving Services Revenue for Workday Professional Services. This position will focus on State & Local Government prospects and customers in the U.S.The role’s primary responsibility is to leverage your experience in consulting sales and project delivery to help customers and prospects understand how to successfully deploy Workday and to position work for Workday Professional Services.  Your team will be required to be an expert in Workday’s innovative deployment methodology. Your team will work closely with Workday services partners to help them plan successful projects and successfully deliver and grow their business. If you have a stellar consulting sales and delivery track record, and love working in a dynamic environment, then Workday is the place for you.  Key Responsibilities:Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure above quota results based on successful pipeline managementHire, develop, evaluate, and retain a group of Services sales executives and professionalsAlign with regional sales leaders and teams to determine services strategy for customers and prospects and drive the professional services business. This includes but not limited to active participation on strategic opportunities to help ensure subscription goals are metUnderstand the competitive landscape and prospect needs so you can effectively position the value of Workday’s innovative deployment methodology and professional servicesCoordinate with Delivery, Product and Legal on sales opportunities and issue resolutionProvide executive guidance to our partners and Workday Professional Services to ensure successful Workday deploymentsManage customer escalationsEstablish a trusted adviser relationship that works to ensure customer satisfactionLeverage customer relationships as needed for prospect referencesDefine customer strategies for pre-defined account portfoliosManage executive, mid-level, and project relationships among a diverse set of customersAbout YouBasic Qualifications:15+ years business and / or implementation consulting and/or subscription sales experience with Human Capital Management and/or Financial Management solutionsProven success and vertical familiarity within consulting or software-as-a-serviceRelevant State & Local Government industry experienceExperience building and managing a consulting, sales, or in-house services sales organizationOther Qualifications:Strong management, business, and negotiation skillsProven multi-year track record of advancing strategic initiativesPossess excellent organization skills with a strong focus on attention to detailAbility to perform in a high change, fast-paced, high-intensity deadline-oriented work environmentExcellent executive communication and presentation skills along with content development skillsProven ability to collaborate and build strong relationships with executivesProven ability to align across corporate functionsAbility to understand and effectively explain the benefits of a SaaS architectureProject delivery experienceStrong knowledge of vendors, products, and services in enterprise application spaceAbility to travel up to 50%As a federal contractor, Workday is requiring all new hires to verify that they are fully-vaccinated against COVID-19 within 72 hours of beginning employment with Workday, consistent with applicable law. Workday is an equal opportunity employer. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact accommodations@workday.com to explore what, if any, reasonable accommodations or exemptions Workday is able to offer.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!