Ready to be a Titan?You will be responsible for designing advanced analytics products; applying data visualization and statistical programming tools to data to advance and enable the key mission outcomes. In this role, you will support all phases of analytic work product development, from the identification of key business questions, through data collection and ETL, from performing analyses and using a wide range of statistical, machine learning, and applied mathematical techniques to deliver insights to decision-makers. This role requires special attention to the interplay between data and the business processes that produce it and the decision-makers that consume insights. You will be at the forefront of developing a new generation of data products that will drive measurable business results that make a difference for our customers.What you'll do:Lead requirements gathering for a big data platform across the company while anticipating future needs.Implement and measure experiments around feature development, product usage and data valueCollaborate closely with Engineering, Customer Success, Product, Legal, UX, and other cross-functional teams to identify and develop holistic solutions to data needs throughout the product organizationPartner with different business stakeholders to provide thought leadership in experimental design and statistical analysis to measure incremental lift and marginal returns. You will design and evangelize various A/B experiments such multivariate testing, geo matched market, pre/post analysis, causal inference, etcDevelop and execute prototyping and viability assessment of algorithmic solutions for data productsAdapt and design model requirements inclusive of full functional specifications for ML developmentEngage with prospects and customers to discover underlying business drivers, identify challenges, devise solutions, and demonstrate capabilitiesWhat you'll bring: Passion for conceiving, designing, building, and shipping innovative productsDeep understanding and knowledge of Data Science (including Machine Learning and Deep Learning frameworks), Big Data Analytics, and Virtualization4-year degree, or equivalent experience, in a math or engineering discipline (e.g. Computer Science), MS preferred8+ years of experience in two or more of the areas of focus: Data Analytics & Engineering, Big data, AI, Machine Learning & Modeling, NLPat least 5 years in a product management role preferably in B2B SaaS building and growing API-driven products.Skilled communicator to both technical and non-technical audiences with demonstrated experience engaging, influencing, and leading cross-functional teams across engineering, go-to-market, and external partnersDemonstrated ability to successfully manage competing priorities and maintain close attention to detailDemonstrated ability to think creatively and critically, to synthesize data and draw insights, formulate scope and requirements, and validate hypotheses based on dataDemonstrated ability to successfully manage competing priorities and maintain close attention to detailAn entrepreneurial mindset with ability to work independently to deliver resultsExperience developing/launching data products within databases, analytics, big data, related area, etcTheoretical and practical experience in NLP, Computer Vision (CV) and Information Retrieval.Experience with programming languages such as Python, R, and query languages such as SQLExperience with Tableau, Snowflake, Azure, Pendo and a plusBe Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
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