Green Room Server HOB New Orleans

Job Summary:The Role:To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews.Confidentiality is very importantEssential Functions:Anticipate and respond to guest needsRespond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitudeOrganize and prioritize service per appropriate service sequenceTake menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminalCheck food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been metDeliver food and beverages to artistPerform opening/running/closing duties according to HOB policyMaintain line of sight/atmosphere control by circulating through work area throughout shiftHave the ability to memorize menus and daily specialsRemove dirty plates, glasses, etc., from green rooms once artist has finishedClean spills on tables or around work areaMaintain HOB safety and sanitation standardsHave knowledge of all music, promotional or special events in the houseProvide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately.Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution.Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival.Ensure all traces of previous occupants are removed and room is clean.Job Requirements:Required:2-5 years high volume experience in restaurant operationsSkill in guest relationsWine & Liquor knowledgeHigh School DiplomaTransportation in order to retrieve anything the artist may require that we do not carry on site.Preferred:Point of Sales knowledge, preferably MICROSResponsible Alcohol Awareness Training Certification or EquivalentPhysical Demands/Working Environment:Working environment is fast-pacedPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniquesIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainmentteam today!